Front Office Receptionist & Guest Services

Company; Johannesburg; On-site; ZAR 120 000 - 180 000; Full time

Job summary

A leading BPO company in Johannesburg is seeking a Receptionist to be the first point of contact for clients. The ideal candidate will manage incoming calls, assist with HR processes, and ensure the reception area is presentable. Qualifications include a degree (preferred) and 1+ years of experience in a similar role. Excellent customer service and organizational skills are vital. This role offers a chance to be part of a dynamic team.

Qualifications

• 1+ years' experience working in a similar role.
• Professional appearance and manner.
• Ability to work effectively and efficiently with a team.

Responsibilities

• Welcome visitors and guests according to security protocol.
• Handle incoming calls as scripted.
• Provide HR process support including scheduling appointments.

Skills

Excellent customer service skills

Multitasking and organizational skills

Excellent written and verbal communication skills

Education

Associate or bachelor's degree preferred

Tools

Microsoft Office

Job description

A leading BPO company in Johannesburg is seeking a Receptionist to be the first point of contact for clients. The ideal candidate will manage incoming calls, assist with HR processes, and ensure the reception area is presentable. Qualifications include a degree (preferred) and 1+ years of experience in a similar role. Excellent customer service and organizational skills are vital. This role offers a chance to be part of a dynamic team.