Front Office Associated - Porter

Premier Hotel Group; Johannesburg; On-site; ZAR 200 000 - 250 000; Part time

Job summary

A leading hospitality company in Johannesburg is seeking a motivated Customer Service Representative to provide exceptional service while creating a vibrant atmosphere. The ideal candidate should have previous customer service experience and a passion for helping others. This part-time role offers opportunities for personal and professional growth within a supportive team environment.

Benefits

Access to events

Opportunities for growth

Collaborative work environment

Qualifications

• Positive, energetic, and people-focused.
• Highly motivated and eager to grow.
• Strong communicator with great organizational skills.

Responsibilities

• Be the first friendly face and welcoming voice.
• Provide exceptional service to members and guests.
• Support with memberships, check-ins and inquiries.

Skills

Customer service experience

Organizational skills

Communication skills

Team player

Education

Bachelor’s degree in Business or related field

Job description

Front Office Associated Porter

Location: Johannesburg

Showing 45 Front Office Associated Porter jobs in Johannesburg

Customer Service Representative

Braamfontein, Gauteng R200000 - R250000 Y City Gym Investments Pty Ltd

Posted today

Job Description

We're looking for a Customer Service Representative who's motivated, outgoing, and passionate about people.

What You'll Do

• Be the first friendly face and welcoming voice in person.
• Provide exceptional service to members and guests, ensuring every experience is smooth, inspiring, and unforgettable.
• Support with memberships, check-ins and inquiries.
• Help keep the energy high — contribute to a culture that celebrates fitness, music, and creativity.
• Work alongside a driven team to help build our brand and community.
• Learn and grow — with opportunities to take on leadership or creative roles as you develop.

Who You Are

• Positive, energetic, and people-focused — you light up a room.
• Fitness-minded and culture-aware — you vibe with music, fashion, and the energy of youth culture.
• Highly motivated and eager to grow — you take initiative and thrive in dynamic environments.
• A strong communicator with great organisational skills.
• Previous customer service or front desk experience is a plus (but attitude and passion come first).

Why You'll Love Working with Us

• Work in an environment that's vibrant, creative, and inspiring.
• Be part of a community that values teamwork, culture, and personal development.
• Access to events, fitness sessions, and creative collaborations.
• Real opportunities to grow within the brand — we promote from within.

Job Type: Part-time

Is this job a match or a miss?

Customer Service Manager

Johannesburg, Gauteng Initiate International

Posted 415 days ago

Job Description

Permanent

The company is seeking an experienced and dynamic Customer Service Manager to lead and inspire their customer service team in Johannesburg. The ideal candidate will be passionate about delivering exceptional customer experiences, possess a deep understanding of the iGaming industry, and have a proven track record of managing and developing high-performing teams.

Your key job responsibilities as the Customer Service Manager in Johannesburg will include:

• Lead, motivate, and manage the customer service team to ensure high levels of performance and customer satisfaction.
• Oversee the resolution of customer inquiries, complaints, and issues in a timely and effective manner across multiple channels (email, chat, phone).
• Develop and implement training programs to enhance the skills and knowledge of the customer service team.
• Monitor and evaluate team performance, providing regular feedback, coaching, and performance reviews.
• Identify areas for improvement in customer service processes and implement strategies to enhance efficiency and customer satisfaction.
• Work closely with other departments (e.g., Marketing, Product, IT) to ensure a seamless customer experience and address any service-related issues.
• Prepare and present regular reports on customer service performance metrics, trends, and insights to senior management.
• Ensure compliance with industry regulations and company policies, maintaining the highest standards of integrity and professionalism.
• Manage and resolve any escalated customer issues or crises, ensuring minimal impact on the customer experience and company reputation.

Requirements

The company is seeking an experienced and dynamic Customer Service Manager to lead and inspire their customer service team in Johannesburg. The ideal candidate will be passionate about delivering exceptional customer experiences, possess a deep understanding of the iGaming industry, and have a proven track record of managing and developing high-performing teams.

Your key job responsibilities as the Customer Service Manager in Johannesburg will include:

• Lead, motivate, and manage the customer service team to ensure high levels of performance and customer satisfaction.
• Oversee the resolution of customer inquiries, complaints, and issues in a timely and effective manner across multiple channels (email, chat, phone).
• Develop and implement training programs to enhance the skills and knowledge of the customer service team.
• Monitor and evaluate team performance, providing regular feedback, coaching, and performance reviews.
• Identify areas for improvement in customer service processes and implement strategies to enhance efficiency and customer satisfaction.
• Work closely with other departments (e.g., Marketing, Product, IT) to ensure a seamless customer experience and address any service-related issues.
• Prepare and present regular reports on customer service performance metrics, trends, and insights to senior management.
• Ensure compliance with industry regulations and company policies, maintaining the highest standards of integrity and professionalism.
• Manage and resolve any escalated customer issues or crises, ensuring minimal impact on the customer experience and company reputation.

Requirements

Minimum of 5 years of experience in a customer service management role, preferably within the iGaming industry. Must have experience working in MGA or UKGC markets. Bachelor’s degree in Business, Management, or a related field. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to handle high-pressure situations and make decisions quickly. Proficiency in customer service software and CRM systems. Analytical skills to interpret data and make informed decisions. Customer-focused with a passion for delivering exceptional service. Strong problem-solving abilities. Highly organized with strong attention to detail. Flexible and adaptable to changing business needs.

Candidates who are results-driven leaders with a passion for customer service and a deep understanding of the iGaming industry are encouraged to apply. Please submit a resume for this role.

Is this job a match or a miss?

Receptionist & Administrative Assistant – Construction Industry

Kenilworth, Gauteng R200000 - R250000 Y Z-Fin

Posted today

Job Description

If you're looking for a workplace where you can grow, contribute, and make an impact, we'd love to have you on board

We are looking for a motivated and organized individual to manage front desk operations and assist with tendering administration. This dual-role position is crucial in ensuring smooth office operations while supporting the tendering and bid submission processes.

Key Responsibilities:

• Manage front desk duties, including greeting visitors and handling calls.
• Organize meetings, schedules, and office documentation.
• Assist with administrative tasks related to tenders and bids.
• Maintain office supplies and ensure smooth daily operations.
• Track and update documents related to contracts and suppliers.

Requirements:

• Prior experience in an office or administrative role.
• Strong organizational and communication skills.
• Ability to multitask and meet deadlines.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Competitive salary based on experience.
• Opportunities for professional growth.
• Collaborative and structured work environment.

How to Apply:

Interested candidates can apply by sending their resume to

Job Type: Full-time

Is this job a match or a miss?

Johannesburg, Gauteng Elite Search

Posted 7 days ago

Job Description

The role:

• Support Senior Advisors with client renewals, reports, and presentations
• Manage daily administrative tasks and client communications
• Assist with credit limit applications, claims, and policy updates
• Maintain accurate client records and monitor compliance
• Track renewals, overdue debts, and risk concerns
• Prepare reports and trackers for management review

Requirements:

• Matric (Grade 12) required; tertiary qualification in Business, Finance, or Insurance advantageous
• 2 - 3 years experience in insurance (commercial), banking (commercial), or financial services administration (commercial)
• Strong organisational skills, attention to detail, and ability to manage multiple priorities
• Excellent communication and client service skills
• Comfortable with data, documents, reporting, and CRM systems
• Must have exposure to trade credit or commercial insurance
• FAIS compliant: RE5

If you are wanting to work in a supportive, collaborative, and growth-oriented environment where you can gain hands-on exposure to trade credit insurance products and client management, then this role is for you! You will have a clear career path with potential to grow into an Advisor role...

Is this job a match or a miss?

Posted today

Job Description

NOW HIRING: High-Energy Customer / Sales Specialists

Base Pay: $1,000/month

Bonus Potential: Earn up to an extra $1,000/month

Are you a natural communicator who thrives in fast-paced, customer-facing environments? Whether you've mastered the phones in a call center or driven results face-to-face in retail or sales—we want YOU on our winning team.

What You'll Bring:

• 12+ months customer service experience (with at least 6 months in sales)
• A proven track record of hitting targets and delighting customers
• A strong, confident, and engaging phone presence
• Resilience, adaptability, and professionalism under pressure
• Flexibility to work shifts between 3pm – 3am SAST (aligned with Canadian business hours)
• Bonus points: International customer service experience

What You'll Get:

• Performance bonuses up to 1,000/month
• Career growth with continuous training and development
• A high-energy, supportive team environment where top performers shine

This is more than just a job—it's a career launchpad for ambitious, customer-obsessed professionals ready to grow.

Ready to Apply?

Send your resume + short 2–3 min intro video to:
Subject line: Agent Application – Your Name

Job Type: Full-time

Is this job a match or a miss?

Head of Customer Service

Johannesburg, Gauteng Initiate International

Posted 270 days ago

Job Description

Permanent

Are you ready to lead and shape the future of customer service in the iGaming industry? Join a leading iGaming company in Johannesburg as the Head of Customer Service, where you’ll drive excellence, innovation, and customer-centric strategies. You will play a crucial role in ensuring customer satisfaction and enhancing the overall user experience. If you’re a dynamic and strategic leader looking for a career-defining opportunity, then this is the job for you.

Your key job responsibilities as the Head of Customer Service in Johannesburg will include:

• Supervise day-to-day operations in the customer services department including hiring, training, and performance management
• Monitor customer interactions and ensure high levels of customer satisfaction
• Maintain consistent and excellent customer support standards
• Developing and implementing customer service strategies to enhance customer satisfaction and loyalty and ensuring alignment to the company’s overall business goals
• Manage and create effective customer service procedures, policies, and standards
• Efficiently manage and motivate customer service agents, promoting rapport building with the team and its customers
• Optimise response times to inquiries and provide timely resolutions
• Ensure adherence to regulations and responsible gambling practices
• Foster effective collaboration with other departments to gather customer feedback and improve the overall user experience and implement customer-centric initiatives
• Track key performance indicators and generate insightful reports for management
• Identify customer service trends and recommend improvements by staying up to date with best practices globally
• Provide ongoing training and development opportunities for the team

Requirements

Minimum of 5 years of experience in a customer service management role, preferably within the iGaming industry. Must have experience working in MGA or UKGC markets. Bachelor’s degree in Business, Management, or a related field. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to handle high-pressure situations and make decisions quickly. Proficiency in customer service software and CRM systems. Analytical skills to interpret data and make informed decisions. Customer-focused with a passion for delivering exceptional service. Strong problem-solving abilities. Highly organized with strong attention to detail. Flexible and adaptable to changing business needs.

Candidates who are results-driven leaders with a passion for customer service and a deep understanding of the iGaming industry are encouraged to apply. Please submit a resume for this role.

Is this job a match or a miss?

Receptionist & Administrative Assistant – Construction Industry

Kenilworth, Gauteng R200000 - R250000

Posted today

Job Description

If you're looking for a workplace where you can grow, contribute, and make an impact, we'd love to have you on board

We are looking for a motivated and organized individual to manage front desk operations and assist with tendering administration. This dual-role position is crucial in ensuring smooth office operations while supporting the tendering and bid submission processes.

Key Responsibilities:

• Manage front desk duties, including greeting visitors and handling calls.
• Organize meetings, schedules, and office documentation.
• Assist with administrative tasks related to tenders and bids.
• Maintain office supplies and ensure smooth daily operations.
• Track and update documents related to contracts and suppliers.

Requirements:

• Prior experience in an office or administrative role.
• Strong organizational and communication skills.
• Ability to multitask and meet deadlines.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Competitive salary based on experience.
• Opportunities for professional growth.
• Collaborative and structured work environment.

How to Apply:

Interested candidates can apply by sending their resume to

Job Type: Full-time

Is this job a match or a miss?

Johannesburg, Gauteng Elite Search

Posted 7 days ago

Job Description

The role:

• Support Senior Advisors with client renewals, reports, and presentations
• Manage daily administrative tasks and client communications
• Assist with credit limit applications, claims, and policy updates
• Maintain accurate client records and monitor compliance
• Track renewals, overdue debts, and risk concerns
• Prepare reports and trackers for management review

Requirements:

• Matric (Grade 12) required; tertiary qualification in Business, Finance, or Insurance advantageous
• 2 - 3 years experience in insurance (commercial), banking (commercial), or financial services administration (commercial)
• Strong organisational skills, attention to detail, and ability to manage multiple priorities
• Excellent communication and client service skills
• Comfortable with data, documents, reporting, and CRM systems
• Must have exposure to trade credit or commercial insurance
• FAIS compliant: RE5

If you are wanting to work in a supportive, collaborative, and growth-oriented environment where you can gain hands-on exposure to trade credit insurance products and client management, then this role is for you. You will have a clear career path with potential to grow into an Advisor role and be part of a professional yet approachable team that values people first.

Is this job a match or a miss?

Posted today

Job Description

NOW HIRING: High-Energy Customer / Sales Specialists

Base Pay: $1,000/month

Bonus Potential: Earn up to an extra $1,000/month

Are you a natural communicator who thrives in fast-paced, customer-facing environments? Whether you've mastered the phones in a call center or driven results face-to-face in retail or sales—we want YOU on our winning team.

What You'll Bring:

• 12+ months customer service experience (with at least 6 months in sales)
• A proven track record of hitting targets and delighting customers
• A strong, confident, and engaging phone presence
• Resilience, adaptability, and professionalism under pressure
• Flexibility to work shifts between 3pm – 3am SAST (aligned with Canadian business hours)
• Bonus points: International customer service experience

What You'll Get:

• Performance bonuses up to 1,000/month
• Career growth with continuous training and development
• A high-energy, supportive team environment where top performers shine

This is more than just a job—it's a career launchpad for ambitious, customer-obsessed professionals ready to grow.

Ready to Apply?

Send your resume + short 2–3 min intro video to:
Subject line: Agent Application – Your Name

Job Type: Full-time

Is this job a match or a miss?

Head of Customer Service

Johannesburg, Gauteng Initiate International

Posted 270 days ago

Job Description

Permanent

Are you ready to lead and shape the future of customer service in the iGaming industry? Join a leading iGaming company in Johannesburg as the Head of Customer Service, where you’ll drive excellence, innovation, and customer-centric strategies. You will play a crucial role in ensuring customer satisfaction and enhancing the overall user experience. If you’re a dynamic and strategic leader looking for a career-defining opportunity, then this is the job for you.

Your key job responsibilities as the Head of Customer Service in Johannesburg will include:

• Supervise day-to-day operations in the customer services department including hiring, training, and performance management
• Monitor customer interactions and ensure high levels of customer satisfaction
• Maintain consistent and excellent customer support standards
• Developing and implementing customer service strategies to enhance customer satisfaction and loyalty and ensuring alignment to the company’s overall business goals
• Manage and create effective customer service procedures, policies, and standards
• Efficiently manage and motivate customer service agents, promoting rapport building with the team and its customers
• Optimise response times to inquiries and provide timely resolutions
• Ensure adherence to regulations and responsible gambling practices
• Foster effective collaboration with other departments to gather customer feedback and improve the overall user experience and implement customer-centric initiatives
• Track key performance indicators and generate insightful reports for management
• Identify customer service trends and recommend improvements by staying up to date with best practices in customer service globally
• Provide ongoing training and development opportunities for the team

Requirements

Minimum of 5 years of experience in a customer service management role, preferably within the iGaming industry. Must have experience working in MGA or UKGC markets. Bachelor’s degree in Business, Management, or a related field. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to handle high-pressure situations and make decisions quickly. Proficiency in customer service software and CRM systems. Analytical skills to interpret data and make informed decisions. Customer-focused with a passion for delivering exceptional service. Strong problem-solving abilities. Highly organized with strong attention to detail. Flexible and adaptable to changing business needs.

Candidates who are results-driven leaders with a passion for customer service and a deep understanding of the iGaming industry are encouraged to apply. Please submit a resume for this role.

Is this job a match or a miss?