Front Of House Receptionist- Quigney

Dusk Restaurant; East London; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A local fitness center in East London is seeking a disciplined individual to join their team. Responsibilities include managing access for members, logging complaints, maintaining communication boards, and overseeing financial activities. The ideal candidate should possess strong organizational skills and a focus on member service. This full-time position requires in-person attendance.

Responsibilities

• Access control and give access to members and non-members.
• Maintain guest register and all other necessary registers.
• Ensure the aerobic timetable is updated for members.
• Log member queries and complaints appropriately.
• Maintain shift handover book with incident details.
• Manage property lost and found register.
• Communicate important information to members via notice boards.
• Oversee finance responsibilities, including cash handling.
• General upkeep of reception area to a professional standard.
• Open and close the facility as required.

Job description

Edge Fitness Club, Quigney is looking for an energetic and disciplined individual to join our Edge Fitness Team.

Responsibilities

• AccessControl and give Access to members as well as non-members
• Filling in guest register and all other registers- swimming / no access card / trial vouchers
• Ensure aerobic timetable available for members and up to dateControl and Issuing of access cards to members
• Log member queries and complaints in Member Compliments / Complaints book
• Maintaining shift handover book with any incidents / information required for the next shift e.g. Member coming to fetch lost keys and where they are etc.
• Fill in and follow up on the compliments / complaints book- ensure the correct person is informed of the issuee.g.
• Maintenance issue referred to Maintenance technician
• Lost property register
• Member communication - Maintain notice boards and emergency info boards. (Water out todaydue to repairs etc.)
• Cancellation & Freeze, Easy Debt Collecting – arranging payment, keeping notes up to date
• Sales Complete guest control sheet (all new clients to fill in) and add to Club Manager
• Adding walk-in members on CM as a prospect
• Maintenance of “Up system” for sales consultants on walk-ins and phone INS.
• Selling short terms when no sales consultant Is on duty
• Finance Receipt of all monies (high penalties if not receipting monies)
• Take stock in begin of the shift and end of the shift
• Cashing up of stock sold and drop monies into drop-safe and co-signing responsibility for money on the drop-safe register
• HR Filling in the Staff attendance register for ALL staff in the gym
• All staff need to scan in and out of the gym using their access card or QR code
• General Keeping reception neat and professional state
• Answering phones and transferring calls
• Any other law full instruction given by management
• Opening & Closing 30 min before shift
• Opening & Closing Inspection

Should this be the job for you please send your updated CV to or apply via Indeed.

Job Details

• Job Type : Full-time
• Pay : From R,00 per month
• Work Location : In person