Front of house manager

The My Place Group; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading hospitality group in Cape Town is seeking a passionate Front of House Manager to lead their team at The Mussel Monger & DĀSHI. The ideal candidate should have at least 2 years of experience in food or hospitality, demonstrating strong leadership, problem-solving skills, and a drive for sales. This full-time, permanent role offers a market-related salary with performance incentives, set in a supportive team environment.

Benefits

Performance incentives

Career growth potential

Supportive team environment

Qualifications

• Must reside in Cape Town and be able to work at our Sea Point or Riverlands outlets.
• Minimum 2 years’ experience in food, hospitality, or retail leadership.
• Proven track record in store operations and achieving sales targets.

Responsibilities

• Motivate, guide, and support your crew to deliver consistent, top-quality service.
• Oversee daily operations, including service flow and stock control.
• Drive revenue and track performance against targets.

Skills

Attention to detail

Problem-solving skills

Sales drive

Team leadership

Job description

This is a really exciting hire!

Front of House Manager – The Mussel Monger & DĀSHI

The My Place Group— brand owners of The Mussel Monger (Oyster, Mussel & Wine Bar) and DĀSHI (Asian Tapas Bar) — is looking for passionate, driven Front of House Managers to join our growing team.

We welcome both experienced leaders and ambitious up‑and‑coming managers ready to take the next step in their careers.

About the Role

The core focus of this role is front‑of‑house service, delivering on our mantra:

“The highest quality produce, delivered at speed, consistently.”

You’ll be supported by an experienced operations team that handles most administrative functions, allowing you to focus on service excellence, guest experience, and team leadership.

What We’re Looking For

You should be a natural leader with a passion for exceptional service, teamwork, and high‑quality food. The ideal candidate demonstrates:

• Meticulous attention to detail
• A proactive mindset — you never walk past a problem without fixing it
• Strong problem‑solving skills
• A passion for optimizing space and systems for better output
• Comfort working within structured frameworks and SOPs
• A hunger for sales, performance, and achieving targets

What You’ll Do

• Lead the Team: Motivate, guide, and support your crew to deliver consistent, top‑quality service.
• Operations: Oversee daily operations, including service flow, food execution, stock control, hygiene, and SOP adherence.
• Customer Engagement: Be the face of the restaurant — greet guests, resolve queries, and ensure every customer leaves delighted.
• Sales & Reporting: Drive revenue and track performance against targets.
• Quality Control: Maintain the highest standards in food, cocktails, and overall presentation.

Requirements

• Must reside in Cape Town and be able to work at our Sea Point or Riverlands outlets
• Flexible working hours, including weekends, public holidays, and up to 12‑hour shifts
• Minimum 2 years’ experience in food, hospitality, or retail leadership
• Proven track record in store operations and achieving sales targets
• Familiarity with food safety, hygiene, and inventory management
• A positive, proactive leader who thrives in a fast‑paced environment and leads by example

Why Join Us

• We live by our values: Respect, Responsibility, Discipline, and Consistency
• We strive for exceedance of excellence in everything we do
• Be part of a fast‑growing group with huge career growth potential
• Work in a supportive, dynamic, and passionate team environment
• Enjoy a market‑related salary with performance incentives and bonuses for achieving KPIs

Job Type: Full‑time, Permanent

Pay: R15,000 – R35,000 per month made up of base and key performance incentives.

Experience: Food & Hospitality: 2 years (Required Minimum)

Location: Cape Town City centre, Western Cape (Required)

Work Location: In person