Front of House Lead — Service Excellence & Team Training

Blockhouse Kitchen; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A local restaurant in Cape Town is seeking an experienced restaurant manager to oversee daily operations. The ideal candidate must have at least 2 years of full-service experience and be able to train staff while ensuring high levels of customer service. Flexibility in working hours is necessary, and candidates must provide contactable references. This position will start as a temporary role, transitioning to permanent after 6 months.

Qualifications

• At least 2 years of full-service restaurant management experience.
• Willingness to cover shifts as needed.
• Able to provide contactable references.

Responsibilities

• Coordinate daily restaurant operations.
• Respond efficiently to customer compliments and complaints.
• Train employees on proper customer service practices.

Skills

Interpersonal skills

Leadership

Flexibility in working hours

Customer service

Education

High School (matric)

Job description

A local restaurant in Cape Town is seeking an experienced restaurant manager to oversee daily operations. The ideal candidate must have at least 2 years of full-service experience and be able to train staff while ensuring high levels of customer service. Flexibility in working hours is necessary, and candidates must provide contactable references. This position will start as a temporary role, transitioning to permanent after 6 months.