Front-Line Receptionist & Multi-Line Switchboard Pro

Cfs; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A corporate service provider in Gauteng is seeking a Front Line Receptionist Switchboard Operator to welcome visitors and manage incoming calls. The ideal candidate has at least 2 years of experience in office administration and must be effective in communication, handling calls, and demonstrating high levels of customer service. Proficiency in Microsoft Office is required. This role emphasizes professionalism and the ability to work well in a team.

Qualifications

• At least 2 years relevant work experience in office administration.
• Experience operating a multi-line switchboard.
• Customer service-related training is preferred.

Responsibilities

• Answer all incoming calls within 3 rings.
• Ensure efficient and accurate distribution of calls.
• Welcome all visitors in a professional manner.

Skills

Effective Communication skills

Ability to communicate in English and Afrikaans

Solution-based thinking

High customer service orientation

Time management skills

Education

Matric

Further education in office management

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A corporate service provider in Gauteng is seeking a Front Line Receptionist Switchboard Operator to welcome visitors and manage incoming calls. The ideal candidate has at least 2 years of experience in office administration and must be effective in communication, handling calls, and demonstrating high levels of customer service. Proficiency in Microsoft Office is required. This role emphasizes professionalism and the ability to work well in a team.