Front End Supervisor – Part-Time

Country Grocer; Ladysmith; On-site; ZAR 400 000 - 500 000; Part time

Job summary

A grocery store in Ladysmith is seeking a Part-Time Front End Supervisor who will supervise the front-end team and ensure exceptional customer service. Candidates should demonstrate leadership abilities and possess strong communication skills. Responsibilities include managing customer interactions, supervising team members, and ensuring efficient checkout processes. This role offers competitive hourly pay between CA$20.75 and CA$27.00 and benefits such as team member discounts and educational reimbursement opportunities.

Benefits

Pay every Friday

Team Member Discount Program

Educational Reimbursement Opportunities

Pay increases linked to performance

Flexible schedules

Wellness program

Recognition programs

Qualifications

• Minimum of 1 year leadership experience or 2 years of grocery/retail experience.
• Previous cash handling experience is a plus.

Responsibilities

• Supervise front-end team members and ensure duties are performed.
• Provide exemplary customer service to all customers.
• Handle customer feedback professionally.
• Scan goods and ensure pricing is correct.
• Process customers' grocery orders efficiently.
• Follow cash handling procedures.
• Maintain a clean and orderly checkout area.

Skills

Outstanding customer service

Communication skills

Attention to detail

Motivation

Proactive attitude

Ability to comply with procedures

Job description

Front End Supervisor – Part-Time

Ladysmith

Are you a social, enthusiastic and motivated individual looking to showcase their passion for delivering outstanding customer service, with a “get the job done” attitude and A+ leadership skills? If so, then this may be the perfect job opportunity for you! Our Ladysmith location is looking to welcome a Part-Time Front End Supervisor to our team!

Schedule Requirements:

• Ability to work a flexible schedule, including evenings, weekends and holidays

What we need from you:

• A desire to provide outstanding customer service to our loyal customers
• The ability to strike up a conversation and communicate with anyone
• A heightened attention to detail and the ability to work effectively under pressure
• A high level of motivation and a proactive attitude
• A willingness to learn and openness to coaching and feedback
• The ability to comply with established department procedures and safe work practices

Some of what you will do:

• Supervise front-end team members and ensure that all duties and responsibilities are performed
• Provide exemplary customer service to both our internal and external customers
• Handle all customer feedback in a positive and professional manner
• Scan goods and ensure pricing is correct
• Process customer’s grocery orders efficiently and accurately
• Follow all cash handling procedures
• Learn product codes and differentiate between products
• Issue receipts, refunds, and credits
• Maintain a safe, clean and orderly checkout area
• Perform other duties as required

Experience and Education:

• A minimum of 1 year leadership experience or 2 years of grocery/retail experience
• Previous cash handling experience would be considered an asset

The Compensation and Perks!

Pay: CA$20.75 – CA$27.00 per hour

Wait, there’s more!

• Get paid every Friday!
• Special Team Member Discount Program
• Educational Reimbursement Opportunities
• Pay increases linked to performance
• Flexible schedules posted in advance
• Team Member assistance and wellness program
• A positive and inclusive team-oriented environment
• Recognition programs that regularly celebrate achievement

Disclaimer:

We appreciate all applicants for their interest in joining our team. However, due to the high volume of applications we receive, only those candidates who meet the qualifications for the role will be contacted for an interview. Thank you for your understanding!