Front Desk - with Beauty Therapy experience

Zenz Recruitment; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading beauty salon in V & A Waterfront, Cape Town, is looking for a motivated Front Desk Co-Ordinator to support busy operations. The role involves managing bookings, providing treatment information, and performing beauty treatments when necessary. Candidates must hold a beauty therapy diploma and have at least 3 years of experience in beauty treatments. The position offers a competitive salary and commission on treatments.

Benefits

Competitive salary

Commission on treatments

Retail commission

Rostered shifts (Monday–Sunday, incl. public holidays)

Qualifications

• 3+ years’ experience in beauty treatments (facials, waxing, nails, massage, etc.).
• Proficiency with ESP and MS Office.
• Strong knowledge of nail & beauty technology treatments.

Responsibilities

• Greet and welcome guests warmly and professionally.
• Answer phones, schedule appointments, and manage bookings.
• Perform beauty treatments when needed.

Skills

Customer service

Admin skills

Sales experience

Communication

Education

Beauty Therapy Diploma (ITEC / CIDESCO / SAAHSP)

Tools

ESP

MS Office

Job description

Front Desk Co-ordinator with beauty qualifications - V & A Waterfront Cape Town

Join a dynamic, upmarket salon and grow your career in beauty & customer care!

We’re looking for a motivated and professional Front Desk Co-Ordinator to support a busy, high-end salon in the V & A Waterfront area. This dual role is ideal for someone who thrives in both admin and hands-on client service.

About the Role

• Greet and welcome guests warmly and professionally
• Answer phones, schedule appointments, and manage bookings
• Provide accurate treatment and service information
• Perform beauty treatments when needed (back-up therapist)
• Assist with stock control and retail product sales

Minimum Requirements

• Beauty Therapy Diploma (ITEC / CIDESCO / SAAHSP)
• 3+ years’ experience in beauty treatments (facials, waxing, nails, massage, etc.)
• Strong admin/front desk skills (bookings, calls, payments)
• Proficiency with ESP, MS Office
• Excellent customer service and communication
• Strong retail knowledge and sales experience

Key Competencies

• Friendly, professional and well-groomed
• Excellent verbal & written communication
• Organised with great time management skills
• Calm under pressure and proactive
• Knowledge of nail & beauty technology treatments
• Reliable and works well in a team environment

Salary & Benefits

• Competitive basic salary (based on experience)
• Commission on treatments (after reaching targets)
• Retail commission
• Rostered shifts (Monday–Sunday, incl. public holidays)

Location: V & A Waterfront Cape Town

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