Front Desk

Design Academy Of Fashion; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading fashion education institution in Cape Town is seeking a Front Desk & Student Recruiter. You will manage front desk operations and be the first point of contact for prospective students. Your role is crucial in student recruitment and marketing efforts. Ideal candidates are tech-savvy, detail-oriented, and possess strong interpersonal skills. This position is permanent and requires on-campus presence.

Qualifications

• Excellent interpersonal and communication skills.
• Strong organizational and administrative abilities.
• Detail-oriented and reliable in managing records.

Responsibilities

• Manage front desk operations and student recruitment.
• Support lead conversion and maintain customer records.
• Represent DAF at high school career exhibitions.

Skills

Interpersonal skills

Organizational abilities

Tech-savvy

Marketing-minded

Detail-oriented

Tools

CRM systems

Xero

SharePoint

Excel

Job description

Front Desk & Student RecruiterAre you passionate about education, people, and helping the next generation of fashion creatives find their path?

TheFront Desk and Student Recruiterserves as the first point of contact for theDesign Academy of Fashion (DAF), embodying the Academy's values and delivering a warm, professional, and informed experience to prospective students, visitors, and stakeholders.This role is pivotal instudent recruitment and engagement—guiding enquiries, managing admissions for the Bachelor of Fashion, short courses, and the Foundation Programme, while ensuring accurate and timely communication and administration.You'll also play a key part inmarketing and student growth strategyby supporting lead conversion, maintaining customer records, and contributing to campaigns, career exhibitions, and outreach efforts.

The role requires someone who can improve recruitment processes and actively support the continued growth of DAF's student body.DUTIES & RESPONSIBILITIESFront Desk OperationsStudent Recruitment & Enquiry ManagementShort Course Administration : planning, liaising with lecturers, students, and fee payersMarketing & Growth SupportManaging customer and leads databaseResponding to and guiding queries accurately and courteouslyStudent and Staff Admin SupportRepresenting DAF at high school career exhibitions in the Western CapeMaintaining accurate knowledge of DAF's courses, ethos, events, and policiesKEY ATTRIBUTESProfessional, warm, and approachable, with excellent interpersonal and communication skillsStrong organisational and administrative abilitiesTech-savvy : confident with CRM systems, Xero, SharePoint, Excel, and communication platformsMarketing-minded : proactive in suggesting and supporting student recruitment campaignsDetail-oriented and reliable in managing student records and customer informationAble to self-manage, take initiative, and collaborate effectively across departmentsCAMPUS : The Old Biscuit Mill, Woodstock, Cape TownHOURS : 8 : 00 to 16 : 00 Monday to Friday.CONTRACT : Permanent Full-time position.START DATE : 1 November

• (or earlier)SALARY RANGE : R12, - R15, / per month CTC with performance-related bonus.OCCASIONAL AFTER HOURS : Some Career Exhibitions and occasional Saturday Open Days.IN-PERSON REQUIREMENT : Fully on-campus position.