Front And Back Office Supervisor - Hifi Corp Ilanga Mall

Jd Group; Mbombela; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading retail organization in Mbombela is seeking a Front and Back Office Supervisor to manage operations and lead a dynamic team. The role includes optimizing stock management and ensuring exceptional customer service. The ideal candidate has at least three years of experience in retail management and demonstrated leadership skills. This position offers the opportunity to make a meaningful impact in the retail sector.

Benefits

Competitive salary

Comprehensive benefits packages

Career development opportunities

Qualifications

• Minimum of three years of proven experience in retail management.
• Strong administrative skills and business acumen.
• Ability to lead and develop a team in a dynamic environment.

Responsibilities

• Implement customer retention strategies and ensure exceptional customer service.
• Manage inventory effectively and minimize stock losses.
• Lead a high-performing team and foster a positive work environment.

Skills

Retail Management Experience

Stock Management

Financial Acumen

Team Leadership

Customer Service

Job description

DescriptionWhy Choose JD Group : Build a Thriving Career at the Forefront of RetailReady to lead a dynamic team and make a lasting impact?

Join JD Group as a Front And Back Office Supervisor within the Incredible Connection brand and step into a rewarding career that empowers you to drive results, unlock your potential, and make a difference.Here's what sets JD Group apart : Impactful Work : Deliver value to African consumers and contribute to the success of a leading retail organization.Diverse Opportunities : Explore a wide range of products, services, and growth prospects within the company.Innovative Environment : Embrace creativity, continuous improvement, and be part of a team that thrives on new ideaspetitive Benefits : Enjoy competitive salaries, comprehensive benefits packages, and rewarding career development opportunities.Meaningful Contribution : Be part of a mission to make quality living accessible to all and contribute to positive social change.Are you a passionate leader with the following qualifications and experience?

Qualifications

Minimum of three years of proven experience in Retail Management. Professional Expertise : Stock Management : Implement robust strategies to control inventory levels, ensure optimal stock availability, and minimize lossespliance and Risk Management : Maintain strict adherence to relevant legislation and risk management standards to safeguard the business.Financial Acumen : Manage cash flow effectively, oversee financial transactions with accuracy, and maintain a keen eye on profitability.Team Leadership : Lead, motivate, and develop your team, fostering a positive, collaborative, and performance-driven work environment.Change Management : Adapt and thrive in dynamic environments, leading your team through transitions with clarity and guidance.We are seeking a candidate who possesses the following qualities : Strong Business Acumen : Leverage strategic thinking and problem-solving skills to drive growth and make informed decisions.Strong Administrative Skills.Sound Judgment and Decisiveness : Make clear and confident decisions that benefit both the team and the organisation.Effective and Exceptional Customer Service.Talent Management : Identify, develop, and empower top performers to achieve their full potential.Resilience and Positivity : Maintain a positive outlook, persevere through challenges, and inspire your team to do the same.Diversity and Inclusion Champion : Foster a culture that values and embraces the contributions of everyone.

What will you be doing?

Customer Satisfaction : Implement customer retention strategies, and ensure exceptional customer service that builds lasting relationships.Optimise Stock Management : Manage inventory effectively, minimize stock losses, and maintain optimal stock levels to meet sales demands.Ensure Compliance and Risk Management : Uphold company policies, industry regulations, and risk management practices to safeguard the business.Lead and Develop Your Team : Build a high-performing team, provide coaching and mentorship, and foster a positive and collaborative work environment.Manage Front and Back-Office Operations : Oversee cash handling, manage financial transactions accurately, and ensure operational efficiency.Application Process : Submit a comprehensive application package including : Detailed Curriculum Vitae (CV)Applications are accepted until 16 April

• Shortlisted candidates will undergo verification checks, including credit, criminal, and educational background checks.

Join JD Group and make a difference!