Freelance Luxury Brand Evaluator - Umhlanga Ridge

CXG; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A global customer experience agency is seeking a CXG Evaluator to conduct evaluations of luxury brand experiences in Durban. You will be responsible for providing your insights on experiences in cosmetics, fashion, jewelry, watches, or cars. The ideal candidate should have a keen eye for detail and a passion for luxury retail. This position allows you to advocate for service excellence while enjoying luxury shopping.

Qualifications

• A keen eye for detail is essential.
• Must have a passion for luxury retail and the customer experience.
• Punctuality and organization are crucial for this role.

Responsibilities

• Conduct discreet evaluations of luxury brand experiences in assigned stores.
• Share opinions about experiences in cosmetics, fashion, jewelry, watches, or cars.
• Provide constructive feedback to CXG to enhance customer experiences.

Skills

Attention to detail

Passion for luxury retail

Punctuality

Organizational skills

Job description

Overview

CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences.

With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture.

Role

Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you. We are looking for shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence!

Responsibilities

• Conduct discreet evaluations of luxury brand experiences in assigned stores and markets.
• Share opinions about experiences in cosmetics, fashion, jewelry, watches or cars.
• Provide feedback to CXG to help evaluate and improve customer experiences.

Qualifications

• Keen to detail
• Passion for luxury retail and customer experience
• Punctual & organized