Fraud Analyst

Salt; Cape Town; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail and FMCG group in Cape Town seeks a Senior Fraud Analyst to lead their fraud mitigation strategy. The role involves providing strategic oversight, developing fraud detection rules, and communicating findings to senior management. Candidates should have 5-7 years of experience in fraud investigation, digital forensics, or risk management, along with a relevant tertiary qualification. This role offers a hybrid working model with a competitive salary.

Qualifications

• 5-7 years experience in fraud investigation, digital forensics, or risk management, including 2+ years in leadership.
• Strong knowledge of POPIA or similar compliance frameworks.

Responsibilities

• Lead the fraud mitigation strategy for a consumer loyalty portfolio.
• Provide strategic direction and oversight on fraud prevention.
• Develop enterprise-level detection rules and monitoring frameworks.
• Present findings and data-driven insights to senior management.

Skills

Fraud investigation

Digital forensics

Risk management

Executive communication

Analytical skills

Education

Tertiary qualification in Risk Management, Forensic Accounting, Information Systems or Computer Science

Tools

Fraud detection systems

Forensic tools

Case management platforms

Job description

Fraud Strategist (Senior Analyst) Location: Century City, Cape Town (Hybrid) Salary: R60, CTC (Highly dependent on strategic experience and technical expertise)

The Strategic Mandate: Are you a seasoned Fraud Prevention expert ready to lead the mitigation strategy for one of South Africa's most recognized consumer loyalty portfolios?

The Strategic Mandate

Our client, a leading multi‑brand Retail / FMCG group, is seeking a high‑impact Senior Fraud Analyst to take full ownership of their fraud mitigation portfolio. This is not a back‑office data generation role.

We need a strategic thinker and a hands‑on technical expert who can not only detect fraud but also clearly communicate the findings and drive systemic change across the business.

If you thrive on protecting financial assets and program integrity at an executive level, this is your next challenge.

Key Focus Areas & Non‑Negotiables

• Strategic Leadership: You will be the subject matter expert, providing strategic direction and oversight and acting as the final word on fraud prevention. You must lead cross‑functional engagement with IT Security, Legal, and Operations.
• Practical Systems Expertise: You must have worked on various fraud detection systems, forensic tools, and case management platforms and be able to explain their practical use. You will develop enterprise‑level detection rules and monitoring frameworks.
• Forensic Investigation: Proven ability to collect, preserve, and analyse digital evidence (system logs, transaction history) to understand and mitigate emerging fraud tactics.
• Executive Communication: Exceptional ability to present findings, risks, and data‑driven insights to senior management and franchise stakeholders to inform long‑term strategy.
• Targeted Experience: Mandatory experience managing a fraud portfolio within Loyalty, Payments, Retail, or Financial Services. Deep knowledge of risks like account takeovers and voucher exploitation is essential.

Requirements

• Experience: 5‑7 years experience in fraud investigation, digital forensics, or risk management, including 2+ years in a senior or leadership capacity.
• Education: Tertiary qualification in Risk Management, Forensic Accounting, Information Systems, or Computer Science.
• Compliance: Strong knowledge of POPIA (or similar compliance frameworks) is required.

What is your total number of years of experience focused specifically on fraud investigation, risk management, or digital forensics?

Over your career, how many distinct fraud detection systems or forensic platforms have you used or managed from a strategic rule‑setting perspective?

How many years of experience do you have in a senior or leadership role managing fraud risk, even if you did not have direct reports?

Have you managed a fraud prevention portfolio within the Loyalty, Payments, Retail, Gambling or Financial Services sectors?

Do you have practical, demonstrable experience setting up or maintaining enterprise‑level fraud detection rules on monitoring systems?

Are you directly experienced with mitigating loyalty‑specific fraud risks such as account takeovers, voucher exploitation, or promotion abuse?