Franchise Development Manager | Johannesburg

The Recruitment Council; Johannesburg; On-site; ZAR 30 000 - 70 000; Full time

Job summary

Join a dynamic team as a Franchise Development Manager, where you'll play a pivotal role in expanding a franchise network. This exciting position involves establishing new franchises, driving business development, and fostering relationships with stakeholders. You'll ensure compliance and operational optimization while contributing to a positive organizational culture. With a focus on client-first service, your expertise in the insurance industry will help shape sustainable partnerships. If you're passionate about growth and development in a collaborative environment, this role is perfect for you.

Qualifications

• 5 years in the insurance industry with a focus on business development.
• Proven experience in client service and franchise management.

Responsibilities

• Establish and support new franchises and financial advisers.
• Drive business development and identify revenue growth opportunities.
• Conduct compliance training and audits.

Skills

Business Development

Client Service

Relationship Management

Compliance Evaluation

Operational Optimization

Education

Relevant Business Qualification (NQF Level 6)

RE1 Certification

RE5 Certification

CFP Designation

Qualified Key Individual (KI)

Job description

As our client’s franchise network expands, our client is seeking Franchise Development Managers to enhance and grow their franchise presence. This role will involve developing sustainable relationships with stakeholders and ensuring consistent growth through compliance evaluation and operational optimization.

Key Responsibilities:

Growth Enablement:

• Establish and support new franchises and financial advisers.
• Drive business development within franchises.
• Identify revenue growth opportunities.
• Initiate and manage projects related to new business opportunities.
• Offer financial planning guidance and best practice advice.
• Manage software implementation, standardize processes, and optimize operations.

Relationship Management:

• Foster strong connections between the Head Office and franchises.
• Build and maintain relationships with franchisees and financial advisers.
• Support growth targets.
• Oversee and monitor financial advisers’ activities.
• Collaborate with stakeholders to understand and prioritize business needs.
• Contribute to a positive organizational culture by facilitating feedback and delivering excellent client service.
• Engage with product providers to establish sustainable partnerships.

Governance and Licence Management:

• Conduct compliance training and audits in partnership with advice and licence specialists.
• Ensure adherence to risk management and compliance processes.
• Investigate and report on instances of non-compliance.
• Identify and address compliance or advice-related risks, providing feedback on findings.

Competencies:

• Client-first mindset.
• Integrity and fairness.
• Objectivity.
• Competence.
• Confidentiality.
• Diligence.
• Transparency.
• Professionalism.

Qualifications:

• Relevant business qualification (e.g., business management, risk management, marketing) or industry-related qualification (NQF Level 6).
• RE1 and RE5 certifications are essential.
• CFP designation preferred.
• Qualified Key Individual (KI).

Experience:

• 5 years in the insurance industry, with experience in business development, client service, or management.
• Proven experience working with financial advisers in a franchise setting.
• Strong understanding of financial planning and practice management.