Duties & Responsibilities
- Act as a member of the food safety team and food safety culture team
- Investigate and solve any microbiological issues on components, final products and environmental and cleaning efficacy
- Inform suppliers of non-conforming products and follow-up on corrective action
- Investigate and solve any quality issues on components and final products
- Investigate customer complaints and implement appropriate corrections, corrective actions, and preventative actions
- Investigate RTV's and implement appropriate corrections, corrective action, and preventative actions
- Investigate non-conforming shelf-life results and implement appropriate corrections, corrective action, and preventative actions
- Investigate any other food safety or quality non-conformances and implement corrective and preventative actions
- Conduct internal audits and assist in managing the internal audit schedule
- Ensure that non-conformance reports (NCR's) are completed and investigated by the responsible department/supplier
- Maintain supplier assurance and related documents
- Liaise with customers regarding any queries, customer complaints and other quality issues
- Complete weekly and monthly trending reports
- Verify of Process and QC activities
- Supervision of QC supervisors
- Daily Critical control point (CCP) verification
- Conduct internal training as per training schedule
- Update of documentation relevant to the Food Safety and Quality Management System
- Work on electronic systems for non-conformances, document control, updating and process verification
- Conduct Traceability and mock recall studies and report any non-conformances
- Review and update of Food safety policies and procedures
- Review and update production records as needed
- Retrieving export documents
Factory Responsibilities
- Maintain presence in factory to monitor and enforce hygiene and housekeeping rules and perform internal audits. Report any non-conformances w.r.t these audits conducted
- Report any food safety or quality related issues as noticed in the factory
- Raise maintenance job cards for food safety related issues
- Total presence in factory during deep clean, inspection of all areas and releasing factory after cleaning
- Make corrections; implement corrective and preventative actions that are factory based as required
- Oversee processes and procedures inside the factory
- Validations of CCP's
Food Safety Team Responsibilities
- Duties as per signed letter of appointment
- Attend Food Safety Team meetings
- Take actions as per Food Safety Team meeting minutes
Desired Experience & Qualification
- A recognized tertiary qualification in Food Technology/Food Science
- Minimum 3 - 4 years' experience in the Food or Beverage Industry with specific focus on quality assurance
- Exposure to bakery and pastry manufacturing will be advantageous
- Exposure to Shopware system will be advantageous
- A strong technical ability
- Good knowledge of Food Safety Management principles and Good Manufacturing Practices
Practices
- A sound knowledge of FSSC 22000, Food processing and Woolworths Code of Practice
- Microsoft Office literacy