Food Services Assistant

Tsebo Solutions Group; Richards Bay; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading hospitality services provider in Richards Bay seeks to hire a diligent individual to ensure cleanliness and hygiene standards are maintained. The role requires assisting in food preparation, maintaining quality service standards, and ensuring customer satisfaction. Prior experience in hospitality is preferred, along with good communication skills. This position involves training new staff and addressing customer feedback effectively.

Qualifications

• Completed National Senior Certificate or equivalent.
• Previous experience in cleaning, hospitality, or similar environment preferred.

Responsibilities

• Ensure compliance with cleanliness and hygiene regulations.
• Maintain quality standards of service and health and safety.
• Assist in meal preparation and keep serving line stocked and clean.
• Train new employees and manage food storage.
• Meet customer expectations and handle complaints.

Skills

Ability to follow instructions

Knowledge of hygiene and safety standards

Good communication and interpersonal skills

Education

Completed National Senior Certificate or equivalent

Job description

Duties & Responsibilities

• To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken.
• To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met.
• Assists in the preparation of meals, especially salads and desserts.
• Places entrees, salads, desserts and other food on the serving line.
• Keeps the serving line well-stocked and clean.
• May assist in training new employees.
• Stores and records food leftovers.
• Keeps canteen tables, kitchen and other areas clean and orderly.
• To ensure that customer expectations are met within the provisions of the contract.
• To ensure a high level of customer service within the area of responsibility.
• Where applicable, to ensure that stock in the designated area of responsibility is counted and signed over to the correct staff on the following shift.
• To carry out any reasonable request by management.
• To report and where possible take action when faced with customer and client complaints or compliments.
• To attend meetings and training courses as may be necessary.
• Performs related work as assigned.

Skills and Competencies

• Ability to follow instructions and work independently.
• Knowledge of hygiene and safety standards.
• Good communication and interpersonal skills.

Qualifications

Education: Completed National Senior Certificate or equivalent.

Experience: Previous experience in cleaning, hospitality, or similar environment preferred.