Food Service Supervisor Catering Services (2 year fixed term contract)

Hr Genie; Gqeberha; On-site; ZAR 120 000 - 150 000; Full time

Job summary

A leading recruitment agency is seeking a candidate for a hospitality role that involves supervising food production and ensuring compliance with health and safety standards. Applicants must have at least 2-3 years of customer service experience, a Grade 12 educational qualification, and a valid driver's license. This position offers a challenging environment with opportunities for professional growth.

Qualifications

• 2-3 years experience in customer service is mandatory.
• Drivers licence is required.
• Knowledge of food, health, and safety requirements.

Responsibilities

• Assist the Food service Manager or Executive Chef with profitability and productivity.
• Supervise quality production and delivery of food.
• Ensure compliance to food, health, and safety requirements.

Skills

Customer Focus

Communication

Stock management ability

Flexibility

Attention to detail

Education

Grade 12 or relevant vocational certificate in hospitality industry

Job description

CORE PURPOSE OF JOB

Assist the Food service Manager or Executive Chef with driving profitability and productivity of the catering outlet by supervising staff, ensuring quality food output at affordable prices, and maintaining customer satisfaction. Implementing good hygiene standards in accordance with applicable legislation relating to health and safety.

KEY PERFORMANCE AREAS

• Supervise quality production and delivery of food.
• Assist with Function, Venue Set Up and Off campus food service.
• Staff Supervision
• Documentation Control and Supervision
• Minimise Financial Risk and Loss
• Stock Management Assistance
• Supervise compliance to food, health and safety requirements.
• Assist with Customer Service Excellence

CORE COMPETENCIES

• Computer skills
• Customer Focus
• Communication
• Planning and Organizing
• Accountability
• Stock management ability
• Sales driven
• Flexibility
• Results-orientation
• Ability to work under pressure.
• Attention to detail.
• Pursuing professional excellence
• Thoroughness
• Knowledge and understanding of food, health, and safety requirements

MINIMUM REQUIREMENTS

• Grade 12 or relevant vocational certificate in hospitality industry
• Drivers licence
• 2-3 years experience in customer service

SCREENING QUESTIONS

• Do you possess a Grade 12 or relevant vocational certificate in hospitality industry?
• Are you in possession of a valid driving license?
• Do you a minimum of 2 years experience in the hospitality industry?

REFERENCE CHECKING

• Referees
• Qualifications
• Criminal record checks

DISCLAIMER

Nelson Mandela University is a designated employer committed to pursuing excellence, diversity, inclusion, and redress in achieving its employment equity targets. Preference will be given to suitably qualified (Race and Gender) candidates in accordance with the University's employment equity targets. No applications will be accepted after the closing date Friday, 14 November 2025.