Food Service Assistant

Tsebo Solutions Group; Sasolburg; On-site; ZAR 20,000 - 30,000; Full time

Job summary

A catering services provider seeks a committed individual to ensure compliance with cleanliness standards and offer high-level customer service in Sasolburg. The ideal candidate has a matric certificate and experience in a similar role. Responsibilities include maintaining the serving line, training new employees, and assisting in customer satisfaction. Must be reliable and a team player.

Qualifications

• 1-2 years experience in a similar role.
• Good personal hygiene and free from skin allergies.
• Must be able to work as part of a team.

Responsibilities

• Ensure compliance with cleanliness and hygiene regulations.
• Maintain quality standards of customer service.
• Keep the serving line stocked and clean.
• Assist in training new employees.

Skills

Interpersonal Skills

Reliable

Attention to details

Customer service orientated

Education

Matric

Job description

Duties & Responsibilities

• To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken.
• To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met.
• Keeps the serving line well-stocked and clean.
• May assist in training new employees.
• Stores and records food leftovers.
• Keeps canteen tables, kitchen and other areas clean and orderly.
• To ensure that customer expectations are met within the provisions of the contract.
• To ensure a high level of customer service within the area of responsibility.
• Where applicable, to ensure that stock in the designated area of responsibility is counted and signed over to the correct staff on the following shift.
• To carry out any reasonable request by management.
• To report and where possible take action when faced with customer and client complaints or compliments.
• To attend meetings and training courses as may be necessary.
• Performs related work as assigned.
• May be required to assist with any other duties that may be outside scope of responsibility
• Must be willing to work shifts

Skills and Competencies

• Interpersonal Skills
• Trustworthy and Reliable
• Attention to details
• Motivated
• Passion about service with a smile
• Must enjoy practical and methodical work
• Be honest and reliable
• Have good hand-eye coordination
• Be able to work quickly and safely
• Have good personal hygiene
• Be free from skin allergies to foods and detergents
• Have good communication skills
• Must be able to work as part of a team
• Customer service orientated
• 1 -2 years experience in a similar role

Qualifications

• Matric