Food Service Assistant

Tsebo Solutions Group; East London; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading Workplace Management Solutions Provider is seeking a Food Service Assistant in East London. The role involves ensuring compliance with cleanliness and hygiene, preparing meals, maintaining service standards, and providing excellent customer service. Ideal candidates should have Matric and 1-2 years of experience in a similar role, with culinary qualifications being advantageous.

Responsibilities

• Ensure cleanliness and hygiene compliance.
• Meet quality standards of customer service and operations.
• Assist in meal preparation, especially salads and desserts.
• Keep the serving line stocked and clean.
• Assist in training new employees.
• Store and record food leftovers.
• Maintain cleanliness in canteen and kitchen.
• Meet customer expectations as per contract requirements.
• Provide a high level of customer service.
• Count and manage stock as required.

Skills

Interpersonal Skills

Trustworthy and Reliable

Attention to details

Motivated

Passion about service

Good hand-eye coordination

Good communication skills

Customer service orientated

Education

Matric

1 - 2 years experience in a similar role

Culinary qualification

Job description

About Us

We have an amazing opportunity for a Food Service Assistant to be based at one of our sites.

The Food service assistant will execute a variety of tasks associated with food, production, front of house services and any general support needed regarding all Health & Safety and Food Safety regulations. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity.

We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more.

Developing our people – the heart of Tsebo – is the foundation of our purpose.

The result is a knowledgeable workforce that is in touch with every nuance of our clients' needs.

DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities

• To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken.
• To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met.
• Assists in the preparation of meals, especially salads and desserts.
• Places entrees, salads, desserts and other food on the serving line.
• Keeps the serving line well-stocked and clean.
• May assist in training new employees.
• Stores and records food leftovers.
• Keeps canteen tables, kitchen and other areas clean and orderly.
• To ensure that customer expectations are met within the provisions of the contract.
• To ensure a high level of customer service within the area of responsibility.
• Where applicable, to ensure that stock in the designated area of responsibility is counted and signed over to the correct staff on the following shift.
• To carry out any reasonable request by management.
• To report and where possible take action when faced with customer and client complaints or compliments.
• To attend meetings and training courses as may be necessary.
• Performs related work as assigned.
• May be required to assist with any other duties that may be outside scope of responsibility.
• Must be able to work night shift.

Skills and Competencies

• Interpersonal Skills: Client / customer interface
• Trustworthy and Reliable
• Attention to details
• Motivated
• Passion about service with a smile
• Must enjoy practical and methodical work
• Be honest and reliable
• Have good hand-eye coordination
• Be able to work quickly and safely
• Have good personal hygiene
• Be free from skin allergies to foods and detergents
• Have good communication skills
• Must be able to work as part of a team
• Customer service orientated

Qualifications

• Matric
• 1 -2-year experience in a similar role
• Culinary qualification would be advantageous