Food & Beverage Supervisor - Hotels

The Capital Hotels, Apartments & Resorts; Cape Town; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A prominent hospitality company in Cape Town is seeking an F&B Supervisor to oversee daily activities in the Restaurant, Bar/s, and Room Service. Responsibilities include ensuring guest service excellence and supporting the F&B Manager. Ideal candidates will have a Matric Hospitality Qualification and strong leadership and communication skills. Relocation costs are at the applicant's expense if outside the city.

Qualifications

• Hands on Problem Solving approach and ability to remain calm under pressure.
• Customer service driven with outstanding communication and active listening skills.
• Honest and trustworthy approach with great attention to detail.

Responsibilities

• Supervise and coordinate daily activities for Restaurant, Bar/s, Room Service, Conferencing and Functions.
• Ensure front of house standards and guest service excellence.
• Support the F&B Manager and run operations in their absence.

Skills

Problem Solving

Customer Service

Leadership

Interpersonal Skills

Effective Communication

Education

Matric Hospitality Qualification or Similar

Job description

Overview

The F&B Supervisor is responsible for supervising and coordinating the daily activities for the Restaurant, Bar /s, Room Service, Conferencing and Functions at the Hotel.

The position is primarily concerned with two main functional activities: supervision and front of house.

The F&B Supervisor is second-in-charge to the F&B Manager and takes charge and runs the F&B operations in the absence of the F&B Manager.

Responsibilities

Supervise and coordinate daily activities for Restaurant, Bar /s, Room Service, Conferencing and Functions.

Ensure front of house standards and guest service excellence.

Support the F&B Manager and run F&B operations in the absence of the F&B Manager.Minimum Requirements

• Matric Hospitality Qualification or Similar
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Customer service driven with outstanding communication and active listening skills
• Friendly, courteous and service‑orientated
• Ability to work as part of a team, as well as independently
• Effective communication with members of staff as well as guests of the hotel
• Honest and trustworthy approach with great attention to detail
• Presentable / Professional appearance and well spoken
• Team player who leads by example
• Proactive in approach
• Interpersonal skills
• Leadership skills

Additional Information

Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the city where the Hotel is located.

Location

Cape Town, Western Cape, South Africa #J-