Food and Beverage Supervisor

Hilton Worldwide, Inc.; Cape Town; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading global hospitality company is seeking a Food and Beverage Supervisor to oversee operations at their outlet in Cape Town. The ideal candidate should have prior experience in food and beverage, strong customer service orientation, and good communication skills. The role involves supervising daily activities, ensuring compliance with brand standards, and assisting with team development. Join a company dedicated to creating exceptional guest experiences.

Responsibilities

• Supervise Food and Beverage Outlet operations.
• Communicate and delegate tasks to the team.
• Ensure compliance of brand standards.
• Manage guest queries in a timely manner.
• Assist management with achieving financial targets.

Skills

Previous Food and Beverage experience

Committed to delivering high levels of customer service

Positive attitude

Good communication skills

Flexibility to respond to different work situations

Ability to work independently or in teams

Job description

Overview

A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.

Work Location

Canopy by Hilton Cape Town Longkloof c/o Kloof Street & Park Road Garden Cape Town 8001

Responsibilities

As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Supervise Food and Beverage Outlet operations
• Communicate and delegate tasks to the team
• Ensure compliance of brand standards
• Manage guest queries in a timely and efficient manner
• Represent needs of the team
• Assist Food and Beverage management with achieving financial targets
• Assist Food and Beverage management with training and development of team members
• Assist with annual and mid-year appraisals with team members under your responsibility
• Comply with hotel security, fire regulations and all health and safety legislation
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships

Qualifications

A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous Food and Beverage experience
• Committed to delivering high levels of customer service
• Positive attitude
• Good communication skills
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in hotel industry
• Previous experience in supervising and/or delegation
• Willingness to develop team members and self

What it’s like to work for Hilton

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!