FOH Floor Manager: Elevate Guest Experience

Deka Minas (Pty) Ltd; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An established hospitality company seeks a Floor Manager to supervise daily front-of-house operations in Kuwait. The role demands strong leadership and communication skills to ensure high levels of customer satisfaction and effective team performance. You will manage guest experiences, oversee staff development, and maintain operational standards. The ideal candidate has 2-3 years of supervisory experience, preferably in the restaurant or hospitality industry, and a relevant diploma or degree. Relocation costs will be covered.

Qualifications

• Minimum 2–3 years of experience in a supervisory role within the restaurant or hospitality industry.
• Strong communication, leadership, and problem-solving skills.
• Ability to manage high-pressure, fast-paced environments.

Responsibilities

• Supervise daily front-of-house operations to ensure excellent customer service.
• Train and develop FOH staff for optimal performance.
• Manage compliance with health and safety standards.

Skills

Leadership & Supervision

Communication

Customer Service

Teamwork

Attention to Detail

Problem-Solving

Education

Diploma or degree in Hospitality, Business, or related field

Tools

POS systems

Job description

An established hospitality company seeks a Floor Manager to supervise daily front-of-house operations in Kuwait. The role demands strong leadership and communication skills to ensure high levels of customer satisfaction and effective team performance. You will manage guest experiences, oversee staff development, and maintain operational standards. The ideal candidate has 2-3 years of supervisory experience, preferably in the restaurant or hospitality industry, and a relevant diploma or degree. Relocation costs will be covered.