FMCG Sales Coordinator: Customer Success & Orders

Eskort; Irene; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading FMCG company in Irene, Pretoria is seeking a Sales Coordinator to manage customer orders and enhance relationships. The role involves executing orders, resolving queries, and maintaining customer records. Ideal candidates should possess Grade 12 education and previous experience in sales or customer service. Excellent communication skills and proficiency with computer systems are essential for success in this collaborative environment.

Qualifications

• Previous experience as a sales coordinator, telesales representative or customer service-related role.
• Good knowledge of relevant computer programs and telephone systems.
• Comfortable presenting products over the phone.

Responsibilities

• Ensure customer orders are executed to specifications.
• Document, resolve and escalate customer queries.
• Keep records of calls and sales.

Skills

Ability to learn about products and services

Excellent communication skills

Interpersonal skills

Education

Grade 12

Tools

Relevant computer programs

Job description

A leading FMCG company in Irene, Pretoria is seeking a Sales Coordinator to manage customer orders and enhance relationships. The role involves executing orders, resolving queries, and maintaining customer records. Ideal candidates should possess Grade 12 education and previous experience in sales or customer service. Excellent communication skills and proficiency with computer systems are essential for success in this collaborative environment.