FMCG Customer Service Representative - Cape Town

Scholtz Partners International (Pty) Ltd; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading supplier of bakery ingredients is seeking a Customer Service Representative to join their team in Cape Town. The ideal candidate has at least 2 years of FMCG experience, excellent communication skills, and the ability to thrive in a dynamic environment. This role offers a competitive salary and the opportunity to work in a rewarding industry that values customer service excellence.

Benefits

Salary: R16,500 + Benefits

Dynamic work environment

Opportunity for career growth

Qualifications

• 2 years experience in FMCG Customer Service, preferably in the food industry.
• Excellent PC skills and ability to adapt to internal CRM tools.
• Professional telephonic etiquette and strong follow-through skills.

Responsibilities

• Provide exceptional support to clients in the FMCG industry.
• Work effectively in a fast-paced, high-pressure environment.

Skills

Customer-focused

Excellent verbal communication

Organizational skills

Team player

Adaptability to CRM tools

Tools

Pastel

Job description

FMCG Customer Service Representative - Cape Town

WHOLESALE BAKERY / CATERING INGREDIENTS

Scholtz Partners International is seeking a dedicated Customer Service Representative to join our client's team!

What we offer:

• Salary: R16,500 + Benefits
• Cape Town, Western Cape location
• Work with a quality wholesale bakery ingredients supplier
• Be part of the exciting FMCG industry

About the role:

Our client in the FMCG industry is a supplier of quality wholesale bakery ingredients, bakery products, food ingredients and bakery supplies to bakeries, food manufacturers and top retail brands. They're looking for an experienced Customer Service Representative to provide exceptional support to their clients.

Essential Requirements:

• 2 years experience in FMCG Customer Service (Food Industry Required)
• Minimum 2 years experience in Food Industry (FMCG)
• Excellent PC skills - ability to adapt to new and existing internal CRM tools
• Systems knowledge (Pastel)
• Good command of the English Language
• Excellent verbal and written communication skills
• Professional telephonic etiquette
• Ability to work in fast-paced, high-pressure environment
• Initiative and strong follow-through skills
• Team player mentality
• Hard working, organized, and excellent work ethic

Perfect for:

• Customer-focused professional with FMCG background
• Someone who thrives in a dynamic food industry environment
• Detail-oriented individual with strong communication skills
• Team player who excels under pressure

Join a trusted company that values excellence in customer service and be part of a team that supplies quality ingredients to top bakeries and food manufacturers!

Ready to serve excellence?