Floor Supervisor -Volpes - Roodepoort

TFG; Roodepoort; On-site; ZAR 120 000 - 180 000; Full time

Job summary

A leading retail company in Roodepoort is seeking a Floor Supervisor to manage sales floor operations. The ideal candidate will have at least 2–3 years of retail experience, including supervisory responsibilities, and demonstrate excellent customer service skills. Key responsibilities include managing stock levels, training staff, and providing exceptional customer assistance. This position offers opportunities for growth and development within a dynamic retail environment.

Qualifications

• Minimum 2–3 years of retail experience, with at least 1 year in a supervisory role.
• Proven track record in customer service and sales performance.
• Experience in stock control, merchandising, and staff supervision.

Responsibilities

• Provide ongoing feedback to the Store Manager regarding sales floor improvements.
• Ensure all customers are greeted and offered assistance promptly.
• Monitor individual sales staff performance and report underperformance.
• Maintain a high level of product knowledge within all allocated departments.
• Ensure timely entry of customer orders into the order book.
• Oversee shelf stocking and communicate stock shortages for reordering.
• Continuously monitor stock levels and replenish as needed.
• Ensure accurate pricing and labeling of items, report discrepancies.
• Remove damaged stock from the floor with proper documentation.
• Maintain attractive and updated merchandising displays.

Skills

Excellent people’s skills

Strong communication skills

Strong administrative skills

Positive Attitude

Merchandising experience

Problem solving and analytical thinking

Education

Grade 11

Job description

Overview

Job title : Floor Supervisor - Volpes - Roodepoort

Job Location : Gauteng, Roodepoort

Deadline : November 29, 2025

Key Responsibilities

• Provide ongoing feedback to the Store Manager regarding sales floor improvements.
• Ensure all customers are greeted and offered assistance promptly; staff should remain available and attentive.
• Monitor individual sales staff performance and report underperformance with suggested solutions to management.
• Maintain a high level of product knowledge within all allocated departments.
• Ensure timely entry of customer orders into the order book.
• Oversee shelf stocking; communicate stock shortages to the Store Manager for reordering.
• Continuously monitor stock levels and replenish as needed throughout the day.
• Ensure all items are accurately priced, labelled, and shelf-talkers are correctly placed, report discrepancies.
• Immediately report and remove damaged stock from the floor, ensuring proper documentation is completed.
• Maintain attractive and updated merchandising displays across all store areas.

Experience and Skills

• Grade 11
• Minimum 2–3 years of retail experience, with at least 1 year in a supervisory
• Proven track record in customer service and sales performance
• Experience in stock control, merchandising, and staff supervision

Skills

• Excellent people’s skills
• Strong communication skills
• Strong administrative skills
• Positive Attitude
• Merchandising experience
• Problem solving and analytical thinking
• Sales / Retail / Business Development jobs