Floor Manager

Believe Resourcing; Swartland Local Municipality, Johannesburg, Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A hospitality staffing agency is seeking an experienced Floor Manager to manage front-of-house operations and ensure a seamless guest experience. The ideal candidate will have two years of experience in a luxury restaurant environment and strong management skills to lead a team effectively while maintaining superior guest satisfaction. This role offers a salary of R18,000 – R22,000 and a professional, well-groomed appearance is required.

Qualifications

• Minimum of two years’ experience in a luxury restaurant environment.
• Strong communication abilities and a proactive attitude.
• Well-groomed and professional appearance.

Responsibilities

• Supervise and coordinate front-of-house staff to deliver outstanding service.
• Ensure smooth floor operations during shifts, maintaining guest satisfaction at all times.
• Oversee table allocations, reservations, and service flow.

Skills

People management

Organisational skills

Communication skills

Proactive attitude

Job description

Location: Atlantic Seaboard & Constantia
Salary: R18,000 – R22,000 (Negotiable)

Overview

Our client is looking for an experienced and well-presented Floor Manager to manage front-of-house operations and ensure a seamless guest experience. The successful candidate will have a passion for service excellence and the ability to lead and motivate a team.

Responsibilities

• Supervise and coordinate front-of-house staff to deliver outstanding service.
• Ensure smooth floor operations during shifts, maintaining guest satisfaction at all times.
• Oversee table allocations, reservations, and service flow.
• Handle guest feedback and resolve issues promptly and professionally.
• Support training and development initiatives for service staff.

Qualifications

• Minimum of two years’ experience in a luxury restaurant environment.
• Excellent people management and organisational skills.
• Strong communication abilities and a proactive attitude.
• Well-groomed and professional appearance.
• Own transport required.