Floor Controller (40hr) - Sportscene - Mooi River Mall

TFG Sports Division; Cape Town; On-site; ZAR 180 000 - 250 000; Full time

Job summary

A leading retail company is seeking a Floor Controller in Cape Town to support the store's leadership team and enhance customer service experience. Candidates should have a Matric certificate and a minimum of 3 years of retail experience, with leadership experience preferred. This role requires strong leadership, interpersonal, and communication skills.

Qualifications

• Minimum of 3 years retail experience with at least 1 year in store leadership.
• Ability to adapt to different customers and situations.
• Demonstrated capability to work independently.

Responsibilities

• Support store management in providing leadership to the team.
• Execute operational excellence with a customer-centric mindset.
• Drive performance through store KPIs.

Skills

Leadership skills

Interpersonal skills

Communication skills

Flexibility

Education

Matric certificate

Job description

Position Description

Are you is passionate about our brands and would like to join a leading retailer?

As a Floor Controller you will support the store leadership team in developing, managing the floor team, and support the store to achieve maximum customer service experience.

Your key areas of responsibilities

• The ability to support the store management team to provide outstanding leadership to the store team.
• Ensures the team executes operational excellence through a customer centric mindset.
• Generating high levels of motivation and commitment within the store.
• Allocate time effectively; handle multiple tasks and completing priorities.
• Provide input and manage merchandise and visual principles
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc).

Must have

• A Matric certificate.
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
• High flexibility and ability to adapt to different customers and situations.
• A high sense of urgency with demonstrated ability to work independently.
• High flexibility and ability to adapt to different customers.
• An outstanding leadership, interpersonal and communication skills.
• Ability to work a flexible schedule to meet the needs of the business.

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.