Floor Assistant - Gezina (Pretoria)

ACDC Dynamics SA; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A retail company in Pretoria is seeking a Floor Assistant to support customer service and sales operations. The ideal candidate will engage with customers, handle inquiries, and assist in inventory management. With 2-4 years of retail experience and strong communication skills, you will help maintain store standards and enhance customer satisfaction. This role offers a dynamic retail environment with an emphasis on teamwork and customer focus.

Qualifications

• 2 – 4 years’ experience in retail or customer service.
• Computer literate.

Responsibilities

• Greet and assist customers in a friendly manner.
• Provide product information to help purchasing decisions.
• Support sales team in achieving store targets.
• Assist with inventory management and stock checks.

Skills

Excellent communication skills

Proactive attitude

Attention to detail

Exceptional Customer Service

Education

Matric / Grade 12 (NSC)

Tertiary Qualification

Job description

Job title: Floor Assistant - Gezina (Pretoria)

Job Location: Gauteng, Pretoria

Deadline: December 12, 2025

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Description

We are seeking an enthusiastic and customer-focused Retail Floor Assistant to join our team. The ideal candidate will assist customers on the floor, ensure the store is well-maintained, and support the overall operations of the retail environment.

This role requires excellent communication skills, a proactive attitude, and a passion for delivering exceptional customer service.

Key Responsibilities

Customer Assistance

• Greet and assist customers in a friendly and professional manner.
• Provide product information and guidance to customers to help them make informed purchasing decisions.
• Handle customer inquiries and resolve any issues promptly.

Sales Support

• Support the sales team in achieving store targets and goals.
• Assist in setting up product displays and ensuring they are visually appealing.
• Keep the sales floor organized, clean, and stocked with products.

Inventory Management

• Assist with receiving, unpacking, and organizing inventory.
• Conduct regular stock checks and report discrepancies to the management.
• Ensure products are correctly priced and labeled.

Store Maintenance

• Maintain the cleanliness and tidiness of the store, including shelves, counters, and displays.

Ensure that health and safety standards are adhered to within the store environment.

Requirements

• 2 – 4 years’ experience
• Computer Literate
• Attention to detail
• Exceptional Customer Service
• Matric / Grade 12 (NSC)
• Tertiary Qualification is advantageous
• Sales / Retail / Business Development jobs