Floor Assistant

Acdc Dynamics; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A retail company in Gauteng is seeking an enthusiastic Retail Floor Assistant. The role involves assisting customers, supporting sales targets, and managing inventory. Ideal candidates have strong customer service skills and 2-4 years' retail experience. Join a dynamic team focused on delivering exceptional service in a well-maintained environment.

Qualifications

• Minimum of 2 – 4 years' experience in a retail environment.
• Ability to assist and provide exceptional customer support.

Responsibilities

• Greet and assist customers in a friendly manner.
• Support sales team in achieving store targets.
• Maintain cleanliness and organization of the store.

Skills

Exceptional Customer Service

Attention to detail

Computer literate

Education

Matric / Grade 12 (NSC)

Tertiary Qualification

Job description

We are seeking an enthusiastic and customer-focused Retail Floor Assistant to join our team.

The ideal candidate will assist customers on the floor, ensure the store is well-maintained, and support the overall operations of the retail environment.

This role requires excellent communication skills, a proactive attitude, and a passion for delivering exceptional customer service.

Key Responsibilities

• Customer Assistance - Greet and assist customers in a friendly and professional manner. - Provide product information and guidance to customers to help them make informed purchasing decisions. - Handle customer inquiries and resolve any issues promptly.
• Sales Support - Support the sales team in achieving store targets and goals. - Assist in setting up product displays and ensuring they are visually appealing. - Keep the sales floor organized, clean, and stocked with products.
• Inventory Management - Assist with receiving, unpacking, and organizing inventory. - Conduct regular stock checks and report discrepancies to the management. - Ensure products are correctly priced and labeled.
• Store Maintenance - Maintain the cleanliness and tidiness of the store, including shelves, counters, and displays. - Ensure that health and safety standards are adhered to within the store environment.

Qualifications

• Computer literate.
• Attention to detail.
• Exceptional Customer Service.

Experience & Education

• Matric / Grade 12 (NSC).
• Tertiary Qualification is advantageous.
• A minimum of 2 – 4 years' experience.