Fixed Term Variable WaiterBar Variable-Protea Hotel Kimberley

Marriott Hotels Resorts; Noord-Kaap; On-site; ZAR 50 000 - 200 000; Part time

Job summary

A leading hospitality group in South Africa seeks a part-time Food Service Associate to serve food and beverages to guests, ensure satisfaction, and maintain work area cleanliness. The ideal candidate should have a high school diploma and at least one year of related experience. Join us in delivering exceptional service in a dynamic environment.

Qualifications

• At least 1 year of related work experience.
• No supervisory experience.
• No specific license or certification required.

Responsibilities

• Serve food courses and alcoholic beverages to guests.
• Set tables according to type of event and service standards.
• Communicate with the kitchen regarding menu questions and orders.
• Check in with guests to ensure satisfaction with each food course.
• Maintain cleanliness of work areas throughout the day.

Skills

Commissioning

Bricklayer

Bar Management

Customer Support

Education

High school diploma or G.E.D. equivalent

Job description

Overview

Description

Position Summary

Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transactions in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas (china, glass, etc.) throughout the day. Complete closing duties including restocking items and turning off lights. Present physical and accurate check to guest and process payment.

• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; and thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards; read and visually verify information in a variety of formats (e.g., small print).
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance; heavier items may require assistance (up to 50+ pounds).
• Grasp, turn, and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination.
• Move over sloping, uneven, or slippery surfaces; and up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education : High school diploma or G.E.D. equivalent.
• Related Work Experience : At least 1 year of related work experience.
• Supervisory Experience : No supervisory experience.
• License or Certification : None

Additional Details

• Company Statement: At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
• Key Skills : Commissioning, Bricklayer, Bar Management, Cafe, Customer Support
• Employment Type : Part-Time
• Experience : years
• Vacancy : 1