Fixed Term Contract -Telesales Consultant Vitality - Park Square - KZN

Discovery Limited; KwaZulu-Natal; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading sales organization in KwaZulu-Natal is seeking a Telesales Consultant to drive sales and enhance customer satisfaction. The successful candidate will be required to achieve daily sales targets and provide knowledgeable service. Ideal candidates will have at least 1-2 years of telesales experience and be fluent in English/Afrikaans. This role is pivotal to client acquisition in a fast-paced environment.

Qualifications

• 1-2 years sales experience in an outbound telesales environment.

Responsibilities

• Provide quality service and product knowledge to potential customers.
• Achieve a daily sales target of 13 sales.
• Process applications on the system post-sale.
• Maintain a good lead conversion rate.

Skills

Target Driven

Team Player

Goal oriented

Self-motivated

Ability to perform under pressure

Adapt to change

Self-managed

Ability to learn quickly

Fluent in English/Afrikaans

PC literacy (email, Word, Excel)

Education

Matric

Tertiary qualification

Job description

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Fixed Term Contract -Telesales Consultant Vitality - Park Square - KZN

Business Unit: DCM Distribution

Function: Call Center / Contact Center

Date: 21 Oct 2025

About Discovery Connect

People increasingly want to transact faster, on their terms, in fluid, and dynamic ways. Discovery Connect facilitates this need as a direct sales channel, leveraging the best of technology with the best in people.

We are often a client’s first impression of Discovery so we must have the best Discovery ambassadors in our team. At the forefront of client acquisition methodology, Discovery Connect continues to be one of the fastest-growing divisions in the group. Representing all product lines (including Discovery Bank) there is an opportunity for forward thinkers, innovators, and people who thrive on complexity in a growing business.

Job Purpose

This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Vitality telesales.

The successful individual will be required to perform on, but not limited to the following key outputs:

• Providing good quality service and good product knowledge to potential customers and Increase level of customer satisfaction.
• Achieving a daily sales target of 13 sales per day and increase revenue.
• Processing each application on system after closing of a sale.
• Good lead conversion rate

Personal attributes and skills

The successful individual will be required to demonstrate the following competencies:

• Target Driven
• Team Player
• Goal orientated
• Self-motivated
• Ability to perform under pressure
• Adapt to change
• Self-managed
• Ability to learn quickly and apply knowledge
• Speak fluently (accent neutral) English/Afrikaans
• PC literacy, email, word, excel

Qualification & Experience

• At least 1 – 2 years sales experience with outbound telesales environment
• Matric

Advantageous

• Tertiary qualification

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.