Financial Adviser - Pietermaritzburg MMH251008-5

Metropolitan; Pietermaritzburg; On-site; ZAR 200 000 - 400 000; Full time

Job summary

A leading financial services company in Pietermaritzburg is seeking a financial advisor to enhance clients' financial wellness through education and empowerment. Responsibilities include engaging prospective clients, selling tailored products, and providing comprehensive financial advice. Successful candidates will demonstrate strong interpersonal skills and a commitment to compliance in all sales processes. This role offers an opportunity to contribute to clients' financial goals and long-term business objectives.

Responsibilities

• Engage with prospective clients to highlight product features.
• Sell products based on clients' financial needs.
• Advise on tax and legal implications of products.
• Accurately capture client information and actions.
• Achieve set targets on production and quality.
• Adhere to compliance requirements in the sales process.

Job description

Overview

Role Purpose
To enhance the lifetime financial wellness of people, their families and their communities through empowerment and education. Attract, acquire and retain clients by selling company products to generate new business and to provide after sales service to clients to ensure client retention, increase market share and contribute to the overall business objectives and its long-term viability.

Responsibilities

• Engage with prospective clients in order to highlight the features and benefits of various products based on their financial wellness needs in order to support and guide their decision-making process.
• Sell products in line with client’s financial needs by conducting affordability analysis in order to achieve clients’ financial goals.
• Calculate and advise on tax and legal implications of products and/or changes.
• Accurately capture client information, relevant actions and sales on the systems.
• Accurately complete all administrative and reporting requirements within agreed timeframes.
• Achieve set targets on production, quality and conversion.
• Adhere to compliance requirements in the sales process in line with legislative requirements.
• Provide financial advice in line with the engagement strategy to enhance client’s financial wellness.

Client

• Investigate client queries within the agreed service level and ensure that client receives timely feedback.
• Escalate client queries to the relevant department or stakeholder.
• Provide accurate information and advice to clients and stakeholders in order to ensure that the client receives the appropriate services.
• Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets. Provide authoritative, expertise and advice to clients and stakeholders.
• Build and maintain relationships with clients and internal and external stakeholders.
• Make recommendations to improve client service and fair treatment of clients within area of responsibility.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
• Proactively build and maintain client relationships by presenting our innovative and trustworthy product offerings through professional and credible Financial Advisory services.

People

• Develop and maintain productive and collaborative working relationships with peers and stakeholders.
• Positively influence and participate in change initiatives.
• Continuously develop own expertise in terms of professional, industry and legislation knowledge.
• Contribute to continuous innovation through the development, sharing and implementation of new ideas.
• Take ownership for driving career development.

Finance

• Identify solutions to enhance cost effectiveness and increase operational efficiency.
• Manage financial and other company resources under your control with due respect.
• Provide input into the risk identification processes and communicate recommendations in the appropriate forum.