Finance & Insurance (F&I) Manager

Work Africa; East London; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A local dealership in East London is looking for a Finance & Insurance Manager to oversee all finance and insurance transactions. The ideal candidate will have a strong sales background and relevant accreditations. You will work to ensure compliance with regulations while maximizing customer satisfaction. A market-related salary based on experience is offered.

Qualifications

• 3–5 years’ experience as an F&I Manager in a franchised motor dealership.
• Proven track record of meeting and exceeding sales targets.
• Driver's license required.

Responsibilities

• Manage all finance and insurance transactions.
• Present and explain available finance options to customers.
• Ensure compliance with FAIS, FICA, and other regulations.

Skills

Sales target achievement

Knowledge of finance houses

Customer relationship building

Education

Matric / Grade 12

NCA accreditation

FAIS accreditation – RE5

Job description

Overview

FINANCE & INSURANCE (F&I) MANAGER / EAST LONDON

Purpose of the Role - The Finance & Insurance Manager is responsible for managing all finance and insurance transactions within the dealership. The role ensures customers receive the best possible financing and insurance solutions while adhering to compliance regulations, maintaining profitability, and enhancing customer satisfaction.

Qualifications & Experience Required

• Matric / Grade 12 (essential).
• NCA (National Credit Act) accreditation (essential).
• Driver\'s license (essential)
• FAIS accreditation – RE5 (essential).
• Minimum 3–5 years’ experience as an F&I Manager in a franchised motor dealership.
• Proven track record of meeting and exceeding sales targets.
• Knowledge of finance houses, insurance providers, and compliance regulations.

Key Responsibilities

• Arrange financing for vehicle sales
• Present and explain available finance options
• Offer insurance, extended warranties, maintenance plans, and value-added products.
• Ensure all F&I processes comply with FAIS, FICA, and other regulatory requirements.
• Complete and verify all necessary documentation accurately and timeously.
• Maintain up-to-date knowledge of all finance and insurance legislation and dealership policies.
• Conduct regular compliance checks to mitigate risk and avoid penalties.
• Build trust and rapport with customers
• Provide clear explanations of all terms, conditions, and obligations.
• Resolve customer finance queries efficiently.
• Work closely with the sales team to maximise vehicle and product sales.
• Achieve monthly targets
• Identify opportunities to increase dealership profitability through F&I products.
• Maintain accurate records of all F&I transactions.
• Prepare daily, weekly, and monthly sales and finance reports.
• Monitor lender relationships and ensure competitive finance packages.

Compensation & Application

• Salary: Market related (depending on experience)
• Application Process :