Field Technician

Remote Metering Solutions (Pty) Ltd; Pretoria; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A utility management company is seeking a skilled professional to install and maintain utility meters. The role requires effective communication with clients, troubleshooting faults, and ensuring compliance with safety standards. Ideal candidates will have a strong focus on team support and accurate record-keeping. This position offers opportunities for ongoing training and career development in advanced electrical training and project management.

Qualifications

• Health & Safety certification is advantageous.
• Ongoing training on new metering systems.

Responsibilities

• Install and audit utility meters.
• Troubleshoot and repair meter faults.
• Communicate progress and issues with clients.
• Support and supervise team members onsite.

Job description

Key Responsibilities

• Meter Installation & Audits – Install and maintain meters according to standards, complete audits, and ensure accurate billing.
• Fault Finding & Troubleshooting – Diagnose and fix faults quickly to ensure correct meter readings.
• Customer Communication – Engage with clients professionally, provide updates, and resolve concerns.
• Documentation & Compliance – Complete job cards and reports accurately, ensure compliance with safety and legal requirements.
• Team Support – Assist and guide team members onsite, ensuring safe and efficient work.

Key Performance Indicators (KPIs)

• Successful meter installations and accurate audits.
• First‑time resolution of issues and fast response to breakdowns.
• Positive client feedback and resolved concerns.
• Accurate, timely completion of reports and % compliance with standards.
• Safe and effective team performance.

Duties

• Install, inspect, and audit utility meters.
• Troubleshoot and repair meter faults.
• Keep accurate records and submit reports.
• Communicate progress and issues with clients and team leads.
• Support and supervise team members onsite.
• Follow industry standards and health & safety rules.

Authority

• Decide on troubleshooting actions.
• Approve and submit job cards / reports.
• Delegate tasks to team members.
• Enforce safety and compliance onsite.

Training

• Health & Safety certification (advantageous).

Ongoing training on new metering systems and compliance.

Career development options: advanced electrical training, project management, and risk management.