Field Services Engineer

Trilab Support , Laboratory Instruments; Durban; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A laboratory instruments company in Durban is looking for a Full-time Field Service Technician who will be responsible for installing, maintaining, and repairing laboratory instruments. Ideal candidates should have at least 3 years of field service support experience and technical skills in instrumentation along with good communication abilities. This role requires a driver's license and proficiency in Microsoft Office.

Qualifications

• 3 years of field service support experience.
• Ability to diagnose technical issues.
• Driver’s license and the ability to travel.

Responsibilities

• Install, maintain, and repair laboratory instruments.
• Train customers on the proper use of laboratory equipment.
• Maintain service activity logs.

Skills

Field service support

Technical skills in instrumentation

Customer support

Communication skills

Record-keeping skills

Self-motivated

Proficient in Microsoft Office

Ability to travel

Job description

Field Service Technician (Durban)

This is a full‑time on‑site role for a Field Service Technician based in Durban. The Field Service Technician will be responsible for installing, maintaining, and repairing laboratory instruments. Trilab is a SANAS (ISO17025) approved company and offers a wide scope of calibration services primarily within the scope of Mass, Temperature, pressure, RH and spectrophotometry both on‑site and in‑house calibrations.

Qualifications

• 3 years field service support
• Instrumentation or light current studies
• Technical skills in installing, maintaining, and repairing laboratory instruments
• Proficiency in diagnosing technical issues and providing on‑site customer support
• Ability to train customers on the proper use of laboratory equipment
• Good record‑keeping skills for maintaining service activity logs
• Strong communication and interpersonal skills
• Self‑motivated and able to work independently
• Driver’s license and the ability to travel
• Proficient computer and Microsoft Office skills

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Information Technology

Industries

• Medical and Diagnostic Laboratories

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