Field Service Technician - 6 months contract (Richards Bay, North of Bushbuck Ridge, West Coast[...]

Quest Staffing Solutions; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A staffing solutions company is seeking a Field Service Technician for various locations in South Africa. Responsibilities include onsite support, hardware assistance, and site inspections. Candidates must have a roadworthy vehicle, be ITC and criminal clear, and possess knowledge in IT. Competitive compensation includes a basic salary, fuel reimbursement, and additional commissions based on performance.

Benefits

R1000 for Cell phone

Fuel – R5k per month

Vehicle Maintenance – R6K per quarter

Qualifications

• Basic IT and Certification knowledge required. A+ advantageous.
• Must have a roadworthy vehicle.
• Drivers license and own vehicle are essential.
• Must be ITC and Criminal clear.

Responsibilities

• Provide onsite technical support for various products.
• Assist with hardware problems and manage site inspections.
• Conduct site installations and ensure customer training occurs.
• Analyze trends in faults and collaborate with managers.

Skills

Basic IT knowledge

Certification knowledge (A+ advantageous)

Vehicle maintenance

Fault resolution

Job description

Overview

Field Service Technician

We’re seeking FIELD SERVICES TECHNICIAN

Duration: 6 Months Contract

Location:

• Richards Bay
• North of Bushbuck Ridge
• West Coast, Western Cape
• Springbok, Northern Cape

(relocations will be at your own cost)

Responsibilities

• Provide onsite technical support across the Companies suite of products, outsourced services, and customer solutions, to maintain Companies products and optimize client service.
• Responsible to assist with hardware problems, removing and replacing faulty equipment, updating documentation, and reporting findings.
• Conduct site inspection and assess site readiness, provide a complete detailed design to accurately meet installation and customer specification requirements.
• Conduct site installations based on client specifications, including verifying the product/solution is in working order.
• Ensure customer product training takes place after site installations.
• Provide onsite technical maintenance as per customer request and achieve fault resolution.
• Identify trends in faults and share them with the service manager and technical department.
• Assist with multi-party (Vendors, Financial Institutions, Cash in Transit) site visits, installations, support, and escalation of investigations.
• Perform specialized onsite technical support for cash management outsourced clients.

Qualifications & Experience

• Basic IT and Certification knowledge required. A+ advantageous
• ITC CLEAR - if owing less than R5000 neg
• MUST HAVE ROADWORTHY VEHICLE
• CRIM CLEAR
• DRIVERS LICENCE AND OWN VEHICLE
• Basic Salary – R12k
• Fuel – R5k per month
• Vehicle Maintenance – R6K per quarter (Agency to manage this payment and supply proof of vehicle service and repair)
• Vehicle Insurance – R1K Agency to ensure Technician vehicle is insured and insurance certificate to be supplied.
• Additionally, we will pay a commission of R180 per call once minimum call closure of 75 calls per month is achieved.
• R1000 for Cell phone
• Receipts will need to be provided for Cell phone and Fuel

Various Locations in South Africa

• NB. Should you be interested, you can apply directly through LinkedIn and state the Town that you are applying for or email directly and in the subject line, insert

• “Field Services technician - Locations
• Richards Bay
• North of Bushbuck Ridge
• West Coast, Western Cape
• Springbok

– Field Service Technician (state the location)” to [e-mail]