Field service Technician

HiveWorx HR; Strand; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading service company in water treatment is seeking a Field Service Technician to ensure reliable operations at water treatment plants. Responsibilities include installation, maintenance, and troubleshooting, ensuring safety and performance standards. The ideal candidate has at least three years of relevant experience and must possess a valid driver’s license, with a strong focus on water treatment technologies.

Qualifications

• Must have a valid Code 8 or 10 driver license.
• 3 or more years of field service or maintenance experience on industrial equipment.
• Experience in water treatment is preferred.

Responsibilities

• Install and commission water treatment systems.
• Conduct scheduled preventive maintenance on pumps and filters.
• Diagnose mechanical and electrical faults, carry out repairs.
• Record service actions in digital reporting system.

Skills

Mechanical fault finding

Electrical fault finding

Reading Piping and Instrumentation Diagrams

Water quality sampling

Pressure gauges and flowmeters use

Education

Grade 12

Trade Certificate at NQF 4

Tools

Field service management software

Job description

The Field Service Technician ensures that our Client's customers receive dependable operation of their water treatment plants. The role entails, servicing, operations, maintenance and equipment repairs & troubleshooting on site, delivering safe water quality and meeting service level commitments.

KEY RESPONSIBILITIES

• Install and commission water treatment systems in line with engineering drawings, quality standards, and safety rules.
• Conduct scheduled preventive maintenance, calibration, and parts replacement on pumps, filters, valves, instruments, and control panels.
• Diagnose mechanical, electrical, and process faults, carry out repairs, or escalate complex issues without delay.
• Record all service actions, operational data, and risk findings in the digital reporting system on the same day.
• Provide clear operating instructions and hands-on training to client personnel.
• Verify water quality results, system availability, and performance efficiency during each visit.
• Offer technical input on upgrades or service level agreements that improve plant reliability and cost of ownership.
• Adhere to all safety, environmental, and regulatory requirements, completing on-site risk assessments before work starts.
• Keep the Field Service Manager informed of emerging risks, parts shortages, and customer concerns.

REQUIREMENTS, QUALIFICATIONS & EXPERIENCE

• Minimum : Grade 12
• Preferred : Trade Certificate at NQF 4
• 3 or more years of field service or maintenance experience on industrial equipment; experience in water treatment is preferred.
• Non-negotiable : valid Code 8 or 10 driver license and readiness to travel throughout Gauteng and neighbouring provinces.
• Proven record of completing maintenance work to specification, on time, and within safety rules.

TECHNICAL COMPETENCIES

• Reading and interpreting Piping and Instrumentation Diagrams, single-line electrical diagrams, and process flow sheets.
• Mechanical and electrical fault finding with multimeters, pressure gauges, flowmeters, and vibration tools.
• Basic programmable logic controller and human machine interface interrogation for alarm tracing.
• Water quality sampling and on-site analysis to SANS 241 standards.
• Use of field service management software for job scheduling and report generation.
• Safe isolation, lock-out, and confined-space entry.
• Proficient in chemicals handling and dosing.
• Adept knowledge in water treatment technologies : Media filters, Membranes, and ancillary components e.g. pumps.