Field Service Technician

Epiroc Group; Boksburg; On-site; ZAR 350 000 - 450 000; Full time

Job summary

A leading multinational mining equipment company in Boksburg is seeking a Field Service Technician. You will be responsible for delivering high-quality customer service, identifying and rectifying system failures, and ensuring compliance with regulations. The ideal candidate has a trade qualification, 5 years of mining equipment maintenance experience, and strong interpersonal skills. The role offers opportunities for growth in a dynamic work environment.

Qualifications

• 5 years’ experience in the maintenance of mining equipment.
• Solid understanding of schematics.

Responsibilities

• Identify system failures through root cause analysis.
• Perform quality maintenance work.
• Rectify all electrical, mechanical & hydraulic breakdowns.
• Ensure legal compliance on all machines.
• Participate and assure a high standard of work.
• Occasional after hours and standby duties.
• Drive customer excellence through KPIs.

Skills

Interpersonal skills

Problem-solving ability

Teamwork

Ability to navigate stressful situations

Willingness to travel

Education

Grade 12 or NTC 3 with Electrical, Mechanical, or Millwright trade qualification

Job description

Field Service Technician

Functional area: Service

Onsite or Remote: Onsite

Country/Region: ZA

City: Boksburg

Location:

Boksburg, GT, ZA, 1467

Date of posting: Nov 27, 2025

About Epiroc

Epiroc is a multinational company with a presence in 150 countries, which with innovative technology, develops and provides safe and state-of-the-art equipment, such as drilling machinery and construction tools for use in surface and underground mining. It also offers world-class after-sales services and solutions for automation, digitalization and electrification.

Life at Epiroc

By joining our team, you will be part of a group of knowledgeable and helpful colleagues who live by our core values: collaboration, commitment and innovation. The work environment in the mining and construction industries presents unique and interesting challenges that you will not find in other industries. Our culture is characterized by care for work-life balance, professional development, global professional opportunities, and an epic benefits package.

Your mission as a Field Service Technician

Your mission as a Field Service Technician facilitate growth of our company’s service program through strong commitment to the delivery of high-quality customer service to all Epiroc customers. Plus, ensure that the customer’s expectations are met every time.

What you’ll do

• To identify system failures through root cause failure analysis and the repair of such failures.
• To perform quality maintenance work
• Rectify all electrical, mechanical & hydraulic breakdowns
• Ensure legal compliance on all machines
• To participate and assure a high standard of work
• Quality work at all times
• After hours and standby duties
• Be part of the safety programme and good housekeeping
• Customer excellence to be driven by KPI,s
• Time keeping as per company rules and regulations
• Expected to assist in other areas/divisions in the company when needed in terms of “The Epiroc Way”

What you’ll bring

• Grade 12 or NTC 3 with an Electrical, Mechanical, or Millwright trade qualification
• 5 years’ experience in the maintenance of mining equipment
• Solid understanding of schematics

Who you are

• Great interpersonal skills and ability to work in a team setting
• Eager to learn and solve problems
• High sense of responsibility and ability to navigate stressful situations
• Willingness to travel extensively

Location

Boksburg

Closing Date

04 December 2025

Epiroc is committed to protecting your privacy and ensuring we maintain a diverse and inclusive culture. To prevent any possible unconscious bias, please remove any personal/identifiable information e.g., photo, ID number, address, date of birth from your application.

Epiroc is a global productivity partner for mining and construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2023, and has around 18 200 passionate employees supporting and collaborating with customers in around 150 countries. Learn more at www.epirocgroup.com .

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at www.epiroc.com