Field Service Technician

Epiroc; Boksburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A multinational technology company is looking for a Field Service Technician in Boksburg. In this role, you will ensure high-quality customer service by collaboratively solving maintenance issues related to mining equipment. Ideal candidates will have a trade qualification and at least 5 years of relevant experience. This position involves teamwork, problem-solving, and a commitment to safety standards.

Qualifications

• 5 years’ experience in the maintenance of mining equipment.
• Solid understanding of schematics.

Responsibilities

• Identify system failures through root cause failure analysis.
• Perform quality maintenance work.
• Rectify electrical, mechanical & hydraulic breakdowns.
• Ensure legal compliance on machines.
• Participate in high standards of work.
• Drive customer excellence with KPIs.
• Assist in other areas/divisions as needed.

Skills

Interpersonal skills

Problem-solving

Teamwork

Education

Grade 12 or NTC 3 with Electrical, Mechanical, or Millwright trade qualification

Job description

About Epiroc

Epiroc is a multinational company with a presence in 150 countries, which with innovative technology, develops and provides safe and state-of-the‑art equipment, such as drilling machinery and construction tools for use in surface and underground mining. It also offers world‑class after‑sales services and solutions for automation, digitalization and electrification.

Life at Epiroc

By joining our team, you will be part of a group of knowledgeable and helpful colleagues who live by our core values: collaboration, commitment and innovation. The work environment in the mining and construction industries presents unique and interesting challenges that you will not find in other industries. Our culture is characterized by care for work‑life balance, professional development, global professional opportunities, and an epic benefits package.

Your mission as a Field Service Technician

Your mission as a Field Service Technician facilitate growth of our company’s service program through strong commitment to the delivery of high‑quality customer service to all Epiroc customers. Plus, ensure that the customer’s expectations are met every time.

What you’ll do

• To identify system failures through root cause failure analysis and the repair of such failures.
• To perform quality maintenance work
• Rectify all electrical, mechanical & hydraulic breakdowns
• Ensure legal compliance on all machines
• To participate and assure a high standard of work
• Quality work at all times
• After hours and standby duties
• Be part of the safety programme and good housekeeping
• Customer excellence to be driven by KPI,s
• Time keeping as per company rules and regulations
• Expected to assist in other areas/divisions in the company when needed in terms of “The Epiroc Way”

What you’ll bring

• Grade 12 or NTC 3 with an Electrical, Mechanical, or Millwright trade qualification
• 5 years’ experience in the maintenance of mining equipment
• Solid understanding of schematics

Who you are

• Great interpersonal skills and ability to work in a team setting
• Eager to learn and solve problems
• High sense of responsibility and ability to navigate stressful situations
• Willingness to travel extensively

Location: Boksburg

Closing Date: 04 December 2025

Epiroc is committed to protecting your privacy and ensuring we maintain a diverse and inclusive culture. To prevent any possible unconscious bias, please remove any personal/identifiable information e.g., photo, ID number, address, date of birth from your application.

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.