Field Service IT Engineer - Onsite & Remote Support

Gijima Holdings Hr; Remote; ZAR 300 000 - 400 000; Full time

Job summary

A prominent IT support company is seeking an IT Support Technician to deliver both onsite and remote support to end users in Johannesburg. The ideal candidate will have 2-4 years of IT support experience, strong troubleshooting abilities, and a valid driver's license with access to a reliable vehicle. This role demands excellent customer service skills and the ability to ensure compliance with company policies in a dynamic working environment.

Qualifications

• 2-4 years of IT support experience.
• Strong troubleshooting skills.
• Valid driver's license and access to a reliable vehicle.

Responsibilities

• Resolve incidents effectively.
• Ensure compliance with company policies.
• Provide excellent customer service to clients.

Skills

Troubleshooting skills

Customer service

Adaptability

Communication skills

Job description

A prominent IT support company is seeking an IT Support Technician to deliver both onsite and remote support to end users in Johannesburg. The ideal candidate will have 2-4 years of IT support experience, strong troubleshooting abilities, and a valid driver's license with access to a reliable vehicle. This role demands excellent customer service skills and the ability to ensure compliance with company policies in a dynamic working environment.