Field Service Engineer (M / F / D) - South Africa

Istos Gmbh (Member Of Dmg Mori); Johannesburg; On-site; ZAR 450 000 - 600 000; Full time

Job summary

A leading global manufacturing company in Johannesburg is looking for a Field Service Engineer to perform maintenance on CNC machines and provide customer support. Candidates should have a technical background in mechanical, electrical, or mechatronics fields and at least 2 years of relevant experience. This role offers the chance to work in a dynamic environment and contribute to product optimization.

Qualifications

• At least 2 years of proven experience in operation and troubleshooting of CNC machine and automation-related manufacturing processes.
• Ability to read and interpret electrical circuit diagrams and mechanical schematics.

Responsibilities

• Perform scheduled and condition-based maintenance on CNC machine tool equipment.
• Conduct inspections, lubrication, calibration, and adjustments as part of routine service.
• Respond to equipment failures with diagnostics and corrective action.
• Prepare and maintain detailed service reports summarizing maintenance activities.

Skills

Customer service focus

Mechanical troubleshooting

Electrical circuit interpretation

IT skills (MS Office)

Education

Educational background in mechanical/electrical/mechatronics

Machine tool millwright qualification

Job description

Field Service Engineer (m / f / d) - South Africa

Join to apply for the Field Service Engineer (m / f / d) - South Africa role at ISTOS GmbH (member of DMG MORI)

DMG MORI is a leading global manufacturer of high-precision machine tools and is represented in 44 countries – with sales and service locations, including 17 production plants.

In the "Global One Company", more than 13, employees are driving the development of holistic solutions in the manufacturing industry.

Our portfolio covers sustainable manufacturing solutions based on the technologies Turning, Milling, Grinding, Boring as well as Ultrasonic, Lasertec and Additive Manufacturing.

With technology integration, end-to-end automation and digitization solutions we make it possible to increase productivity and resource efficiency at the same time.

Benefits

Perform scheduled and condition-based maintenance on CNC machine tool equipment and controls to ensure optimal performance and longevity.

Conduct inspections, lubrication, calibration, and adjustments as part of routine service programs.

Respond to occasional equipment failures with prompt diagnostics and corrective action.

Ensure minimal downtime through efficient troubleshooting and repair of mechanical, electrical and control-related issues.

Provide basic training to customers on daily maintenance routines, machine care, and safe operation practices.

Support customer understanding of maintenance schedules and procedures.

Assist in identifying and recommending necessary spare parts for preventive maintenance and minor repairs.

Liaise with parts suppliers or internal teams to ensure timely availability of components.

Prepare and maintain detailed service reports summarizing maintenance activities, findings, and recommendations.

Track service history and contribute to continuous improvement of maintenance strategies.

Your Profile

Educational background in mechanical / electrical / mechatronics or equivalent technical orientation

Machine tool millwright qualification

At least 2 years of proven experience in operation and troubleshooting of CNC machine-and automation-related manufacturing processes

Ability to read and interpret electrical circuit diagrams and mechanical schematics

Operational experience with machine controls

Customer service focus with a demonstrated ability to build and maintain effective customer relationship

IT skills (MS Office)

Knowledge of English

Contact

Mr. Fabian Fernekess

Human Resources

Apply now

DMG MORI supports equal opportunities.

We particularly welcome applications from severely disabled people and people with equivalent disabilities.