Field Service Engineer - Gauteng

Elekta; Gauteng; Hybrid; ZAR 500 000 - 700 000; Full time

Job summary

A leader in cancer care is seeking a Field Service Engineer in Gauteng to install and maintain oncology equipment. This role requires extensive travel across South Africa and strong customer service skills. Candidates should have a formal technical qualification and previous field-service experience. The position offers a chance to make a significant impact on patients' lives while working with cutting-edge technology.

Benefits

Range of benefits

Qualifications

• Required to perform installations and corrective maintenance on systems.
• Must be able to diagnose and repair issues.
• Willingness to travel extensively across South Africa and abroad.

Responsibilities

• Install and maintain oncology equipment.
• Manage workload and prioritize customer needs.
• Deliver excellent customer service.

Skills

Excellent communication

Problem-solving

Leadership abilities

Detail-oriented

Customer service focus

Education

Formal technical qualification

Previous field-service experience

LSE1 and LSE2 qualifications

Tools

Microsoft Office

Windows OS

Networking

Job description

Are you a current Elekta employee? Please apply through our internal career site Find Jobs – Elekta.

Want to join a team with a mission to improve and save lives? We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.

We currently have the following opportunity available – please contact us for more details!

About the Role

As a Field Service Engineer based in Gauteng, you will play a critical role in supporting Elekta's mission by installing and maintaining cutting‑edge oncology equipment. This home / office / site‑based role requires extensive travel across South Africa and occasional international assignments. You’ll be a trusted expert working with leading‑edge medical technologies and building meaningful relationships with healthcare professionals.

Key Responsibilities

• Independently perform installations and corrective maintenance on Elekta systems.
• Diagnose and repair issues down to board level or below.
• Manage your own workload and prioritize customer needs.
• Maintain up‑to‑date knowledge of Elekta's service portfolio.
• Coach and train junior colleagues (once trained).
• Deliver excellent customer service and represent Elekta's values.
• Participate in feedback loops to improve the customer experience and product reliability.

Desired Attributes

• Excellent communication and customer‑management skills.
• Highly self‑motivated with strong problem‑solving and leadership abilities.
• Strong focus on customer service and professional representation.
• Organized, reliable, and detail‑oriented.
• Willingness to travel extensively across South Africa and abroad.
• Flexible and a strong team player.
• Strong verbal and written English skills.

Qualifications

• Formal technical qualification.
• Previous field‑service experience.
• LSE1 and LSE2 qualifications (or equivalent).
• Advanced skills in electronics, mechanics, and IT systems (including Windows OS, servers, networking).
• Ability to work independently and handle complex troubleshooting.
• Valid and clean driving license.
• Competence in Microsoft Office applications and general IT.

What You’ll Get

In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. Elekta offers a range of benefits.

Hiring Process

We are looking forward to hearing from you! Apply by submitting your application and résumé in English, via the “Apply” button. Please note that we do not accept applications by e‑mail. For questions, please contact the Global Talent Acquisition Partner responsible, Gustaf Ericson.

About Elekta

As a leader in precision radiation therapy, Elekta is committed to ensuring every patient has access to the best cancer care possible. Elekta is a proud innovator and supplier of equipment and software used to improve, prolong, and save the lives of people with cancer and brain disorders. More than 6,000 hospitals worldwide rely on Elekta technology. We openly collaborate with customers to advance sustainable, outcome‑driven, and cost‑efficient solutions to meet evolving patient needs, improve lives and bring hope to everyone dealing with cancer. To us, it’s personal, and our global team of 4,000 employees combine passion, science, and imagination to profoundly change cancer care. We don't just build technology, we build hope. Elekta is headquartered in Stockholm, Sweden, with presence in more than 70 countries and listed on Nasdaq Stockholm. For more information, visit or follow @Elekta on Twitter and on LinkedIn.