Field Service Engineer

I Place People; Gauteng; On-site; ZAR 350 000 - 450 000; Full time

Job summary

A leading firm in food packaging is seeking a seasoned Field Service Engineer with sales experience in the manufacturing industry. The role involves troubleshooting and repairing equipment, mentoring apprentices, and conducting sales visits. Ideal candidates should possess a Bachelor's degree in Electronic Engineering or a related field, with strong problem-solving and interpersonal skills. Opportunities for client interaction and career growth are available.

Qualifications

• Bachelor's Degree or Allied Qualification in Electronic Engineering / Mechatronics.
• Formal Sales Training would be advantageous.

Responsibilities

• Participate in troubleshooting and repair activities to equipment.
• Mentor and train Apprentice Engineer.
• Attend to breakdowns during and after business hours.
• Sales visits to clients.
• Collect information and open an enquiry.

Skills

Understanding of electronic engineering principles

Interpersonal Skills

Technical Marketing / Sales experience

Problem-solving skills

Communication skills

Education

Bachelor's Degree in Electronic Engineering / Mechatronics

Formal Sales Training

Job description

Our client is a leader in the food packaging industry.

We are looking for a seasoned Field Service Engineer with some Sales Experience in the Manufacturing Industry.

Location: Skinchem, 1 Bell Street, Meadowdale, Germiston

Duties & Responsibilities

• Participate in troubleshooting and repair activities to equipment.
• Mentor and train Apprentice Engineer with routine maintenance, fault finding and installations.
• Attend to breakdowns during and after business hours.
• Sales visits to new and existing clients when technical responsibilities are slow.
• Collect information and open an enquiry.
• Present the offer to the client and go through the specification of the machine.
• Follow up on opportunities from quotation right through to order.
• Compile detailed visit reports on Salesforce.
• Handling of customer complaints and resolving conflict.

Desired Experience & Qualification

• Qualifications: Bachelor's Degree or Allied Qualification in Electronic Engineering / Mechatronics.
• Formal Sales Training would be advantageous.

Skills & Attributes

• Solid understanding of electronic engineering principles and concepts.
• Interpersonal Skills.
• Technical Marketing / Sales experience an advantage.
• Strong problem-solving skills and attention to detail, with the ability to analyse complex problems and identify solutions.
• Excellent communication and teamwork skills, with the ability to collaborate effectively with colleagues and stakeholders.
• Eagerness to learn and adapt to new technologies and methodologies in the field of Weighing and Inspection Equipment.