Field Service and Technical Advising Specialist

SmartRecruiters, Inc.; Pretoria; On-site; ZAR 450,000 - 600,000; Full time

Job summary

Wabtec is seeking a Field Service and Technical Advising Specialist to support locomotive maintenance, provide technical guidance, and train customer teams. The role will require frequent travel and close collaboration with customers to ensure tools, materials, and safety standards are met.

You will analyze failures, coach staff, and work in a dynamic locomotive shop environment. Ideal candidates have engineering or technical training with substantial railway industry experience, plus strong

Qualifications

• Willingness to work various shifts and days
• Proficiency with PC and Microsoft Office applications
• Ability to work in a locomotive shop environment
• Professional demeanor representing Wabtec to customers
• Strong oral and written communication skills
• Fluent English (reading, writing, speaking)
• Technical experience in locomotive maintenance/production
• Rail industry knowledge and work experience
• Experience in a customer technical services role
• Strong interpersonal and leadership skills
• Collaborative team member
• Willingness to travel 80% locally and regionally
• Ability to relocate
• Tertiary education in Engineering or applicable technical training with 5 years railway experience

Responsibilities

• Provide guidance with customers to ensure all required tools are available.
• Provide recommendations on maintenance material requirements.
• Provide job training on locomotive systems and product safety
• Guide on using Wabtec digital and mechanical tools
• Advise and coach during troubleshooting and diagnosis
• Perform root cause analysis of failures
• Analyze failure trends using locomotive data
• Ensure environmental health and safety during repairs and maintenance
• Locomotive data collection and shop advisory

Job description

Field Service and Technical Advising Specialist

• Full-time
• Job Family: Field Technical Service

Job Title: Field Service and Technical Advising Specialist

Industry Focus Group: Freight Service Operations

Job Function: Service

Job Family: Field Services and Maintenance

Band: Grade

Role Summary

Responsibilities

• Provide guidance with customers to ensure all the required tools are available.
• Provide recommendations on the maintenance material requirements
• Provide the job training on locomotive systems and product safety
• Provide guidance on how to use Wabtec digital & mechanical tools
• Advice & coaching during troubleshooting of faults and diagnosis
• Perform failure root courses analysis
• Analyses of failure trends using collected locomotives data
• Ensure environmental health and safety awareness during repairs and maintenance.
• Locomotive data collection and management/shop advisor

Desired Characteristics:

• Willingness to work various shifts & various days
• Experience and proficiency with a PC,email as well as Microsoft office applications
• Ability to work in railroad locomotive shop environment
• Professional demeanor and appearance representing Wabtec's to multiple customers
• Strong oral and written communication skills
• Ability to speak,read and write English fluently
• Technical experience in a locomotive's maintenance or production environment
• Rail industry knowledge and work experience
• Experience in a customer technical services role
• Strong interpersonal and leadership skills
• Effective team member and contributor
• Ability to travel 80% of time locally and regionally
• Ability to relocate
• Tertiary education in Engineering or applicable technical training together with 5 years applicable experience in the railway industry

What could you accomplish in a place that puts People First?

At Wabtec, it's not just about a job - it's about the impact you make. When our people come together, we're expanding the possible by continuously improving what we do and how we do it - for our clients and each other.

If you're ready to revolutionize how the world moves for future generations, Wabtec is the place for you.

Who are we?

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it's freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together - are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.

Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We're lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.

Culture powers us and the possibilities.

We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We're building a culture where leadership, inclusion and your unique perspective fuel progress.

We're proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

Need accommodation? Just let us know - we've got you.