Overview
Ever spotted those cheerful yellow card machines around town? Yep, that's iKhokha, on a mission to revolutionize how small businesses embrace digital payments.
Join our journey by becoming a Field Sales Specialist, contributing to our digital empowerment narrative in unique ways. If you thrive in a lively sales atmosphere, bring that go-getter spirit, and enjoy a good challenge, this role is tailor-made for you.
Responsibilities
- You will be responsible for growing the iKhokha customer base and be accountable for hitting steep sales targets in Upington, Northern Cape
- Trade areas: Sutherland, Kakamas, Port Nolloth, Calvinia, Vryburg, Kuruman, Kathu, De Aar, Swartkop, Kimberley, Colesburg, Springbok etc.
- Active prospecting and sourcing new sales opportunities, building a sales pipeline and closing deals.
- Post-sale call and follow ups, logging all activity and demos with clients.
- Promotional or new product upsell / cross sell / service calls.
- Research new sales leads, plan country trips and execute plans to acquire new customers.
- Ensure all set company Gross Profit, Device sales and Demo targets are achieved on a monthly & quarterly basis.
- Complete feedback loops as required including Swarm and demo feedback and HubSpot usage and deal pipeline management.
- Provide proactive feedback regarding suggested changes or improvements to sales or service procedures that could improve the business.
- Sign-up merchants and assist them with FICA documentation required.
- Complimentary follow up visits.
- Full focus on specialized campaigns and reporting in detail on such campaigns (e.g., top merchant campaigns or area targeted campaigns).
- Uphold company standards and values when representing the brand.
- Monitor competition in the marketplace and share relevant insights.
- Take ownership and accountability for resolving customer complaints by investigating problems, offering solutions and making recommendations to management.
- Maintain professional and technical knowledge through ongoing self and shared learning.
Qualifications
- Completed Matric
- Minimum 3 year’s Field / Outbound Sales experience.
- Previous exposure working within merchant services or banking sector is advantageous.
- Excellent communication skills both verbal and written.
- Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM.
- FICA training advantageous.
- Valid driver’s license and own reliable transport is essential.
- Applicants must currently reside in Upington (this is non-negotiable).
- Additional Skills & Knowledge: Proven track record delivering on sales targets and successfully dealing with customer relationships.
- Advanced knowledge of Sales funnel & pipeline management.
Additional Information
- Perks of joining the Tribe?
- Work in a high-growth company with tangible results you're accountable for.
- Competitive remuneration and benefits, including reduced Gap cover rates. Medical Aid and Group Risk scheme contributions.
- Visionary leadership.
- Seize the opportunity for study leave.
- Access to on-demand learning at your fingertips.
- Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees, and they told us so).
- If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.