Field Sales Specialist – Durban West

iKhokha; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading FinTech company in Durban is seeking a Field Sales Specialist to boost customer acquisition and reach ambitious sales targets. In this role, you will actively prospect for new customers and manage existing relationships across various trade areas such as Pinetown and Chatsworth. The ideal candidate has a minimum of 3 years of sales experience, excellent communication skills, and a valid driver's license. Join us and be part of a dynamic team working towards empowering small businesses with digital payments.

Benefits

Competitive remuneration and benefits

Study leave opportunity

Access to on-demand learning

Friendly collaborative culture

Coffee on tap at HQ

Qualifications

• Minimum 3 years of Field/Outbound Sales experience.
• Valid driver's license and own reliable transport is essential.
• Excellent verbal and written communication skills.

Responsibilities

• Grow the customer base and hit sales targets in the Durban West region.
• Source and find new sales opportunities.
• Monitor competition and share insights.

Skills

Sales targeting

Communication skills

Customer relationship management

Prospecting

Education

Completed Matric

Tools

Sales Software

CRM

Microsoft Office Suite

Job description

Company Description

iKhokha is a place where chance-takers become change-makers. At iKhokha, we believe in better. As you’d expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest-growing FinTech’s in Africa, we’ve built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small businesses in South Africa.

Job Description

Ever spotted those cheerful yellow card machines around town? Yep, that’s iKhokha, on a mission to revolutionize how small businesses embrace digital payments.

Join our journey by becoming a Field Sales Specialist, contributing to our digital empowerment narrative in unique ways. If you thrive in a lively sales atmosphere, bring that go-getter spirit, and enjoy a good challenge, this role is tailor-made for you.

So, what will you do?

You will be responsible for growing the iKhokha customer base and be accountable for hitting steep sales targets in the Durban West region:

Trade areas:

Pinetown, Chatsworth, Marianhill, Isipingo, Bluff, Clairwood, Jacobs, Sydenham, Brickfield, Overport, Sherwood, Malvern, Queensburgh, Seaview, Umbilo, Glenwood.

We need H U N T E R S who will actively source and find new sales opportunities, build a sales pipeline and most importantly, close deals. If you enjoy a fast paced environment and love a challenge, then keep reading on…

In addition to the above, you will:

• Prospect and canvass for new customers in targeted areas and targeted industries
• Post-sale call and follow ups, logging all activity and demos with clients
• Promotional or new product upsell/cross sell/service calls
• Research new sales leads, plan country trips and execute plans to acquire new customers
• Ensure all set company Gross Profit, Device sales and Demo targets are achieved on a monthly & quarterly basis
• Complete feedback loops as required which includes Swarm and demo feedback and HubSpot usage and deal pipeline management
• Provide proactive feedback regarding suggested changes or improvements to sales or service procedures that could improve the business
• Sign-up merchants and assist them with FICA documentation required
• Complimentary follow up visits
• Full focus on specialized campaigns and reporting in detail on this such as top merchant campaign or area targeted campaigns
• Uphold company standards and values at all times when representing the brand
• Monitor competition in the marketplace and share any relevant insights
• Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions and making recommendations to management.
• Maintain professional and technical knowledge through ongoing self and shared learning.

Qualifications

• Completed Matric

Deal breakers:

• Minimum 3 year’s Field/Outbound Sales experience.
• Previous exposure working within merchant services or banking sector is advantageous.
• Excellent communication skills both verbal and written.
• Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM.
• FICA training advantageous.
• Valid driver’s license and own reliable transport is essential.
• Applicants must currently reside in Durban.

Additional Skills & Knowledge:

• Proven track record delivering on sales targets and successfully dealing with customer relationships.
• Advanced knowledge of Sales funnel & pipeline management.

Additional Information

Perks of joining the Tribe?

• Work in a high-growth company with tangible results you’re accountable for.
• Competitive remuneration and benefits, including reduced Gap cover rates. Medical Aid and Group Risk scheme contributions.
• Visionary leadership.
• Seize the opportunity for study leave.
• Access to on-demand learning at your fingertips.
• Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees, and they told us so).
• If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.

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