Field Sales Executive

DHL Global Forwarding; Durban; On-site; ZAR 350 000 - 500 000; Full time

Job summary

A leading logistics provider in Durban seeks a Field Sales Executive to develop new business across all modes of transport. You will maintain customer satisfaction, manage relationships, and drive growth. Ideal candidates have a strong background in business development and logistics. Comprehensive training and opportunities for international travel are offered.

Benefits

Comprehensive training and development opportunities

Mentorship from experienced professionals

Opportunities for international travel

Qualifications

• Knowledge and experience in business development in the Logistics Industry.
• Experience with all modes of transportation in South Africa is a plus.

Responsibilities

• Develop new business for overall sales development.
• Maintain strong customer relations and ensure satisfaction.
• Plan and manage medium to large-sized Business Customers.

Skills

New Business Development

Account Management

Sales Proposals

Contract Negotiation

Tools

CRM

Salesforce

Job description

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Field Sales Executive Position

Develop new business (All modes) for overall sales development of DHL Global Forwarding Sales & Marketing function.

Responsibilities

• Successfully delivering on both target and high customer satisfaction measures. Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction.
• Respond to customer enquiries/complaints.
• Manage a defined portfolio of potential customers and wins them for a lasting business relationship with DGF.
• Seek and prospect for BC targets to win new customers generally in the 60k-1000k Euro range Net Sales per annum.
• Plan and manage medium to large-sized Business Customers.
• Build rapport and trust with customers by being informed about customer’s business and the market.
• Recommend solutions based on customer needs by using industry knowledge.
• Be responsible for closing business by connecting a customer’s needs to a DHL solution by offering value to the client’s supply chain.
• Use networks within the various Sales channels within DPDHL to collaborate on customers, marketing strategies and offer a full supply chain of services to meet customer needs.
• Collect relevant customer information for the RFI/RFP/RFQ and prepare documents for customer implementation to ensure proper operational handover and implementation to meet customer expectations.

Sales Manager

• Highlight to Sales Manager on observations of market dynamics for example competitors’ behavioural patterns.

Other Departments

• Maintain and support interdepartmental relationships.
• Collaborate with colleagues across the organization to achieve shared goals.

Business Development

• Develop sales plan/strategy/activities to achieve target budgets.
• Be responsible for conducting high quality presentation of the entire range of standardized products to customers.
• Develop target lists of new business and continuously review and update.
• Establish and present customized offers to customers.
• Negotiate with customers on contractual terms of service provision that is aligned to corporate sales policy and procedures.
• Adhere to approved credit limits granted to customers and enforce previously agreed payment terms.

Business Performance & Results

• Prepare and realize planned sales calls.
• Be responsible for product targets.
• Be responsible for budgeted growth in new and additional business.
• Secure/collect all necessary information to assess credit worthiness of potential customer.
• Support receivables functions.
• Ensure Customer commitments are clearly communicated to respective operations – clear business set up process.
• Report activities, quotes, sales calls and other information through CRM.

Now, here is what we need from you!

• Knowledge and experience of business development in the Logistics Industry at large.
• Knowledge and experience of all modes of transportation within South Africa and neighboring countries is advantageous.
• New Business Development, Account Management, Selling, Cross-Selling, Persuasion, Customer Value Proposition, Value Added Services, Sales Proposals, Contract Negotiation, Sales Forecasting, Revenue Growth, Change Management, CRM, Entrepreneurship, Marketing, Sales Channels, Salesforce, DPDHL Business Knowledge, Business Processes, Business Strategy, Market Research, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling.

We offer

• Comprehensive training and development opportunities.
• Mentorship from experienced freight forwarding professionals and senior leaders.
• Opportunities for international travel and exposure within the Freight Forwarding Industry.
• Potential for full-time employment upon successful completion of the program.

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our Programs and Recognition

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than 30,000 passionate employees.
• The most efficient processes and fastest response times.
• The best solutions and best customer service.

Our Vision

The Logistics Company for the World.

Our Mission

Excellence. Simply Delivered.

Our Purpose

Connecting People, improving lives.

Our Values

Respect & Results

Our Goals

Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.