Field Sales Executive

DHL Global Forwarding SA (Pty) Limited; Durban; On-site; ZAR 600 000 - 850 000; Full time

Job summary

A leading logistics provider is seeking a Field Sales Executive in Durban, South Africa. This role emphasizes developing customer relationships, driving new business, and utilizing industry knowledge to recommend solutions. Ideal candidates will have experience in the logistics sector and strong negotiation skills. Join a team dedicated to excellence and be part of a global company with vast opportunities for growth.

Benefits

Comprehensive training and development opportunities

Mentorship from experienced professionals

Opportunities for international travel

Qualifications

• Knowledge and experience of business development in the Logistics Industry.
• Experience of all modes of transportation within South Africa and neighboring countries is advantageous.

Responsibilities

• Build and maintain customer relations to ensure satisfaction.
• Manage and win new customers for business relationships.
• Negotiate contractual terms aligned with corporate policy.

Skills

Business Development

Account Management

Contract Negotiation

Sales Forecasting

Stakeholder Management

Tools

Salesforce

Job description

Field Sales Executive

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

In this Field Sales Executive Position

• Successfully delivering on both target and high customer satisfaction measures. Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction.
• Customers – New & Existing
• Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction.
• Respond to customer enquiries/complaints.
• Manages a defined portfolio of potential customers and wins them for a lasting business relationship with DGF.
• Seeks and prospects for BC targets to win new customers generally in the 60k-1000k Euro range Net Sales per annum.
• Plans and manages medium to large - sized Business Customers.
• Builds rapport and trust with customers by being informed about customer’s business and the market.
• Recommends solutions based on customer needs by using industry knowledge.
• Is responsible for closing business by connecting a customer’s needs to a DHL solution by offering value to the clients supply chain.
• Uses networks within the various Sales channels within DPDHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs.
• Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation to ensure proper operational handover and implementation to meet customer expectations. Sales Manager: Highlights to Sales Manager on observations of market dynamics for example competitors’ behavioural patterns.
• Maintain and support interdepartmental relationships.
• Collaborate with colleagues across the organization to achieve shared goals.
• Develops sales plan/strategy/activities to achieve target budgets.
• Responsible for conducting high quality presentation of the entire range of standardized products to customers.
• Develop target lists of new business and continuously review and update.
• Establish and present customized offers to customers.
• Negotiate with customers on contractual terms of service provision that is aligned to corporate sales policy and procedures.
• Adhere to approved credit limits granted to customers and enforce previously agreed payment terms.
• Prepare and realize planned sales calls.
• Responsible for product targets.
• Responsible for budgeted growth in new and additional business.
• Secure/collect all necessary information to assess credit worthiness of potential customer.
• Support receivables functions.
• Ensure Customer commitments are clearly communicated to respective operations – clear business set up process.
• Report activities, quotes, sales calls and other information through CRM.

Required Skills and Experience

• Knowledge and experience of business development in the Logistics Industry at large.
• Knowledge and experience of all modes of transportation within South Africa and neighboring countries is advantageous.
• New Business Development, Account Management, Selling, Cross-Selling, Persuasion, Customer Value Proposition, Value Added Services, Sales Proposals, Contract Negotiation, Sales Forecasting, Revenue Growth, Change Management, CRM, Entrepreneurship, Marketing, Sales Channels, Salesforce, DPDHL Business Knowledge, Business Processes, Business Strategy, Market Research, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling.

We offer

• Comprehensive training and development opportunities.
• Mentorship from experienced freight forwarding professionals and senior leaders.
• Opportunities for international travel and exposure within the Freight Forwarding Industry.
• Potential for full-time employment upon successful completion of the program.

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our Vision

The Logistics Company for the World.

Our Mission

Excellence. Simply Delivered.

Our Purpose

Connecting People, improving lives.

Our Values

Respect & Results.

Our Goals

Employer, Provider, and Investment of Choice, Living Responsibility.

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.