Field Operations Assistant

Adrs Diversified Services; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A prominent service provider in Gauteng is seeking a Field Operations Assistant to manage the administrative function of Field Operations. The ideal candidate should have at least 3 years of relevant experience and strong attention to detail. Responsibilities include driving service agreements, achieving collection targets, and managing reports. This full-time role requires in-person attendance and offers a competitive salary.

Qualifications

• Minimum 3 years' experience in Field Operations or related fields.
• Ability to speak multiple South-African languages is advantageous.

Responsibilities

• Manage the end-to-end administration process in Field Operations.
• Drive achievement of Service Level Agreements.
• Achieve set collection targets.

Skills

Attention to detail

Verbal communication

Written communication

Report-writing

Time-management

Independence

Interpersonal skills

Analytical skills

Education

Grade 12 or NQF Level 4 equivalent

Tertiary qualification

Tools

MS Office

Job description

Position : Field Operations Assistant (Fixed Term Contract)Reports To : Field Operations Manager - Northern DivisionJob Purpose : To effectively manage the Field Operations administrative function to maximize profitability and growth for ADRS Diversified ServicesMinimum Requirements / Education : Grade 12 or NQF Level 4 equivalent requiredMinimum 3 years' experience within Field Operations, Debt Collection and / or Banking collections environmentTertiary qualification would be an advantageComputer literacy – MS Office - Intermediate levelAbility to speak multiple South-African languages advantageousRequired Job Competencies :

• High level of attention to detail
• High standard of both verbal and written communication
• Strong report-writing ability
• Effective time-management & prioritization skills
• Strong ability to work independently and cope effectively whilst under pressure
• Deadline driven
• Personal resilience, energy and drive
• Interpersonal skills and Teamwork
• Analytical and problem-solving skills
• Driving & leading change
• Tenacity
• Business AcumenKey Duties : Manage the end-to-end administration process within the Field Operations department.Drive the achievement of Service Level Agreements to achieve customer satisfaction with regards to internal & external queries.Achieve set collection targets.Drive Field Operations collection targets.Attend to daily / weekly / monthly reporting requirements.Ensure queues are monitored regularly and unassigned to collector accounts are assigned within 24 hours.Drive contractor overall performance.Ensure company policies are adhered to and customer requirements met.Recruitment Compliance : Should you wish to apply for the above career opportunity, submit your updated CV and other credentials in live with this role via email to Human Resources Department at DUE CONSIDERATION WILL BE GIVEN TO APPLICATIONS MEETING THE MINIMUM REQUIREMENTS.ADRS is committed to development of staff in line with our Employment Equity Policy.Closing date for applications : 08 September
• Job Type : Full-timePay : R
• ,00 - R
• ,00 per monthWork Location : In person