Field IT Engineer - On-Site Store Hardware Support

BCX Zambia; Gqeberha; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading technology service provider seeks to hire a full-time technical support professional in Gqeberha. The role involves providing on-site support for incidents related to hardware deployed in stores. Candidates should have a Grade 12 National Diploma and at least two years of experience. Required skills include strong ICT knowledge, problem-solving, customer focus, and teamwork. Additional certifications like CompTIA A+ and Linux Certs are advantageous. Local travel is mandatory, and a driver's license is required.

Qualifications

• Must have a Grade 12 National Diploma.
• At least 2 years of relevant experience preferred.
• Drivers Licence and Reliable Vehicle required.

Responsibilities

• Provide technical support for incidents arising from deployed hardware.
• Attend to Severity Level 1 incidents without return trips.
• Support junior technicians onsite during incidents and installations.

Skills

Customer Focus

ICT Knowledge

Problem solving

Technology Consulting

Teamwork

Education

NQF 4: Grade 12 National Diploma

Tools

CompTIA A+

Linux Certification

Job description

A leading technology service provider seeks to hire a full-time technical support professional in Gqeberha. The role involves providing on-site support for incidents related to hardware deployed in stores. Candidates should have a Grade 12 National Diploma and at least two years of experience. Required skills include strong ICT knowledge, problem-solving, customer focus, and teamwork. Additional certifications like CompTIA A+ and Linux Certs are advantageous. Local travel is mandatory, and a driver's license is required.