Field Guide

More Collection; Mbombela; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading safari lodge in Mpumalanga seeks a skilled Field Guide to deliver exceptional safari experiences. Responsibilities include guiding guests, assisting with lodge operations, and maintaining high safety standards. Ideal candidates will possess FGASA qualifications and previous luxury safari lodge experience. Join us to create memorable adventures in the African wilderness.

Qualifications

• Previous experience as a Field Guide at a Luxury Safari Lodge.
• Knowledge of FGASA and MORE Guiding culture procedures.

Responsibilities

• Guide guests on foot and by vehicle for safari experiences.
• Assist Safari Management with operational duties and mentorship.
• Maintain safety and excellent relations with guests.
• Contribute to lodge social media platforms.

Skills

Attention to detail

Guest focus philosophy

Excellent communication skills

Team player

Time management

Proactive and creative

Education

FGASA Nature Site Guide NQF4

Trails Guide qualification

First Aid Level 1

Driver's License

Pr-DP

Job description

Overview

A Field Guide is required to guide guests, on foot and by vehicle, providing a holistic safari experience, and actively assist the Safari Management with the administrative operation of departments and mentorship / leadership of the field guides.

Key Focus Areas

• Follow all procedures for maintaining the overall operation of the Guides and Safari department, including individual, family and kids' safari experiences, safety, excellent guest and staff relations, hosting of guests, and all equipment, vehicles, and assets.
• Perform all Field Guide functions according to the standards of FGASA and the MORE Guiding culture, including guest introductory and safety orientations, guided game drives and interpretive bush walks, tracking, identification of spoor, delivering informative lectures on relevant ecological topics, and drinks stops and other bush events.
• Be available for all game drives, back‑up drives, and stand‑by duties as directed.
• Practice proficient and safe weapon handling as directed.
• Contribute to the lodge social media platforms, ensuring consistent delivery of relevant and appealing information with the broad aim of increasing knowledge of the wildlife and operating area.
• Assist with incident handling in the event of emergency / evacuation, including medical emergencies, fire, and flood.
• Ensure all guest information available is collected and communicated prior to arrival.
• Collect guest information while speaking to guests; inform the Management to record and act on guest preferences.
• Ensure all guest complaints are reported to your Head of Department / Management immediately.

Requirements — Qualifications and Skills

• FGASA Nature Site Guide NQF4 and Trails Guide qualification
• ARH and Rifle Proficiency, First Aid Level 1, Driver's License and Pr‑DP
• Previous experience as Field Guide at a Luxury Safari Lodge
• Knowledge on the applicable / relevant property and company procedures for the department, according to the standards of FGASA and the MORE Guiding culture.

Maximizing Your Impact as a Member of the MORE Family Collection

• Excellent attention to detail.
• Guest focus philosophy, living the MORE brand and driving the MORE experience.
• Excellent communication skills (written and verbal), practicing honest communication.
• Team player with positive attitude, enthusiasm, and emotional control.
• Excellent time management and self‑discipline, interpersonal & solution seeking skills.
• Proactive, use initiative and creative flair when required.
• Committed and loyal, adaptable, and flexible.
• Must work accurately under pressure.
• People skills – tolerance, patience, and care, ability to receive constructive feedback openly.

Our Values Guide Our Behaviours

Be Aware (the "thoughtful" value)

• Eyes and ears open
• Arrive ready
• Be human

Respond Generously (the "more" value) – Always respond

• Give more, do more
• Have a mindset of abundance

Strength in Diversity (the "family" value)

• Act in harmony
• Work together
• Act inclusively

Make It Better (the "continuous improvement" value)

• Positively influence
• Keep learning
• Own it